Scott Mccann Email & Phone Number

Durban, Kwazulu-Natal, South Africa

Working with clients throughout the country on their journey into Office 365 and assisting them with their Compliance & Security, and POPI requirements, migrating from on-premises to Office 365, migrating from Google Workspace to Office 365, and securing corporate data through Endpoint Manager.

Durban

As a Technical Account Manager I am responsible for client engagement, account liaison and technical delivery of the project team. My core responsibilities are:- Working with new & existing customers to deliver on their needs- Generating new business through sales and account mining- Ensuring our customers are able to take advantage of the latest technology- Conducting internal team meetings ensuring client deliveryThrough the use of the Office 365 stack of tools and Microsoft SharePoint, I ensure that the investment in these products provides a return for the business through the solutions we provide. Other responsibilities are client liaison, sales targets, new business, recruitment, fostering B2B partnerships and relationships, internal team management, mentoring, training, resource usage, project delivery, client solution analysis, working with suppliers & vendors.

Durban

Work with customers in achieving results through no-code solutions, primarily using SharePoint as a base. My role was to provide our customers with a resolution to their challenge and add value to their organisation. Responsible for:- Process Automation with Workflows- Business Analysis- Technical Requirements- Project DeliveryExtensive experience and daily use of the Office 365 stack, SharePoint, Windows Servers, Nintex Workflow,

Durban

MSP to the group of companies within BMS providing support, connectivity, and software solutions.

Regional Manager of the Umlindi team. Umlindi are the server support team tasked with keeping your on premise SharePoint environment healthy. My responsibility in this role was:- Ensuring that the team was kept focused on the clients issues that were raised and that they were handled in a timely fashion.- Project management- Customer IT team relationship management- Risk awareness- Server/Environment management

Project Team Member, Network Engineer, Line 3 Support, Server & Network Administration & Monitoring.Worked with and responsible for:• Backups• Server uptime• VMWare Management and deployment• HyperV Management and deployment• Server Upgrades• Infrastructure Installations• Network Monitoring• Internet Monitoring• Firewall & Security setups• Daily monitoring of Servers• Worked closely with Account Managers to provide adequate solutions for clients• Visited clients to perform tasks and maintained great customer relations

Durban Area, South Africa

Outsourced to a fuel refinery which branches and depots all around the country. Managed and Administered the companies entire infrastructure. Sole member of the IT Dept. and was responsible for 180-200 end users.

London, United Kingdom

Project Manager, IT Support Onsite and Remote, Network Administration, Consulting Services, Needs Analysis