Scott Emory Email & Phone Number

Boiling Springs, SC, US

Spartanburg, South Carolina, United States

Upstate

• Family owned Xerox Dealer/Agent covering Greenville, Asheville and Charlotte markets; #1 North America Sales Agent 2012 & 2014.
• Service Technician of the Year 2016.

• Call Center for one of the major 4 mobile communications providers in the United States
• Maintained #1 ranking for cell phone sales in technical support department for 8 of 11 months eligible
• Provided resolution time of 4 minutes or less call time for customers needing technical support

• Coordinated computer repairs and upgrades on a rotating shift for statewide law enforcement agencies.
• Provided hardware and software help desk support to all clients of the critical Criminal Justice Information Network.

• Semiconductor manufacturer providing the only Gallium on Silicon high power transistor
• Prior to position elimination, developed and executed ISO certification testing procedures to ensure quality and reliability for all products
• Conducted extensive semiconductor tests, built service and test boards and coordinated calibration of test equipment for both commercial and military markets
• Generated expense template for customers which provided detailed summary of anticipated costs including materials and manpower while remaining within budget
• Created inventory strategy by documenting, analyzing and categorizing tested materials
• Negotiated contract for calibration services encompassing event scheduling, replacement components and off-site turnaround time to ensure no down time toward operations.

• World’s leading provider of high speed single pass duplicators
• Returned 4 major customers to service agreement resulting in additional 67 machines sold and under service contract
• Successfully maintained inventory of over 400 machine parts for twelve machine types located across the upstate of South Carolina

Pearl Harbor Hawaii

• Recognized as regional authority of data link technology and Tactical Data Systems
• Transported to other commands to repair data link systems and train personnel of commands
• Authored Communications Training Scenarios for all ships locally and throughout the Pacific Ocean regarding adverse scenarios and how to respond
• Supervised maintenance and upkeep of barracks to include plumbing repairs, electrical upgrades, painting and carpentry
• Inventoried repair parts to ensure readily available in time of need

Certificate, Electronics Technician

specialized in tactical data and communication

Certification, Network +

A+, Network+, Security+

Computer Science

Computer Science major; C++, Visual Basic