Scott Endres Email and Phone Number
Scott Endres personal email
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Skills & Abilities• Strong customer management and relationship skills• P&L management and monitoring• End-to-end experience in multiple aspects of delivery related customer service andbusiness management.• Proven ability to motivate front line staff to solid customer relationshipsExperienceINDEPENDENT DELIVERY SERVICE, INC!Owner, General Manager – July 2006 to present• Building relationships with customers, and ensuring customer facing staff are also building andmaintaining those relationships. The goal is to have solid relationships at both the customer end pointas well as with the decision makers.• Monitor and address P&L status for delivery business. Includes the tracking of status and designing plansfor addressing identified issues.• Demonstrate to customers an ongoing value for a quality service at a competitive price.• Incent customer facing staff to continue to improve the customer relationship at all levels. Never lost acustomer due to poor quality of service.INDEPENDENT DELIVERY SERVICE, INC.!Route Driver, Customer Account Mgr, Dispatcher – June 1979 to July 2006• Coordinate delivery schedules and routing for maximum efficiency in time, costs and customersatisfaction• Ensure proper and timely maintenance plans on delivery vehicles to ensure ongoing ability to meetcustomer needs.• Manage quality and schedules of delivery staff to ensure ongoing customer satisfaction while striving tokeep a good and encouraging environment for staffEducation• Certification in Seminary Specialist training (2010)• High School (1979)Communication• Presented to over 600 people on the values of working as a team and encouraging othersat a Wealth Masters International conference. (2010)• Completed Certification in Seminar Specialist training (2010)• Gave presentation at Cornerstone College on Entrepreneurship• Presented in various sales and marketing meetings in Cadillac Mi., related to theAlternative Health field.
Independent Delivery Service, Inc.
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- idsdelivers.com
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Independent Delivery Service, Inc.Grand Rapids, Mi, Us -
PresidentIndependent Delivery Service, Inc. Jun 1977 - PresentI am President/Owner of Independent Delivery Service, Inc.Independent Delivery Service, Inc. was started in 1911 by the Curtis family on bicycles delivering messages. Today we handle anything from envelopes to pallets.I have been a part of the company since 1977, starting out as a route driver to now running the day to day operations at all levels in the company.I pride myself in providing excellent customer service and relationships with them by personally visiting and talking with them, asking what can be done to serve them better.I pride myself as well in having employees who will resect others,respect the vehicle they drive as well as being courteous and presentable not just to our customers, but there customers as well.
Scott Endres Skills
Scott Endres Education Details
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Northview
Frequently Asked Questions about Scott Endres
What company does Scott Endres work for?
Scott Endres works for Independent Delivery Service, Inc.
What is Scott Endres's role at the current company?
Scott Endres's current role is President/Owner @ Independent Delivery Service, Inc..
What is Scott Endres's email address?
Scott Endres's email address is ss****@****ail.com
What schools did Scott Endres attend?
Scott Endres attended Northview.
What skills is Scott Endres known for?
Scott Endres has skills like Nutrition, Small Business, Personal Development, Health, Entrepreneurship, Healing, Wellness, Marketing, Social Networking, Wellness Coaching, Public Speaking, Coaching.
Who are Scott Endres's colleagues?
Scott Endres's colleagues are Eileen Sudbey, Carlos Killingham, Justin Perkins.
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