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Scott Pilcher is listed as Technical Support Representative at Sendio, a company with 1 employees, based in Meridian, Idaho, United States. AeroLeads shows a work email signal at sbcglobal.net and a matched LinkedIn profile for Scott Pilcher.
Scott Pilcher previously worked as Sr Product Assurance Support Analyst at Xome and District Commissioner at Orange County Council, Boy Scouts Of America. Scott Pilcher holds Certificate, Microsoft Certification from Quickstart Technologies.
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Multi-skilled Technical Support Specialist with comprehensive experience and proven success in providing of first and second level technical support. Customer focused performer who is committed to quality in every task, from personal interaction with co-workers and users, to high levels of service provided to companies and customers. Enthusiastic learner who quickly grasps new concepts and technical skills. Valued contributor, consistently performs confidently and effectively under pressure and thrives on challenges. Utilize communications, organizational, and interpersonal skills to proactively address needs by providing of ongoing technical support and implementing services and strategic interventions that are both user friendly and enhance overall operational efficiency and business performance.
Listed skills include Software Documentation, Training, Leadership, Help Desk Support, and 29 others.
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Newport Beach CA
Provide support for appliance and cloud-based email security services. Managed support queue and documentation through Salesforce CRM. Manage new customer activation and integration for the entire job process. Over 500 new customers with a 94% retention/renewal rate since 2010. Provide individual and group training of new customers and onsite.
At Message Vision, an internet document delivery company with a SaaS business model, provided technical support and training for clients via telephone and email. Wrote technical documentation, and provided quality assurance testing on new applications. Managed the support ticket system and was the liaison between operations, sales and customers.
Supervised a staff of 7 officers in Southern Orange and Riverside counties providing security patrol services of private communities and buildings. Attended association meetings as well as trained and supervised the officers in their nightly duties.
Responsible for route sales and support of existing customers. Attained twenty percent annual growth within my region and sustained a high retention rate with existing customers.
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Scott Pilcher works for Sendio.
Scott Pilcher is listed as Technical Support Representative at Sendio.
AeroLeads has found 1 work email signal at @sbcglobal.net for Scott Pilcher at Sendio.
Scott Pilcher is based in Meridian, Idaho, United States while working with Sendio.
Scott Pilcher has worked for Sendio, Xome, Orange County Council, Boy Scouts Of America, Messagevision, and Villageedocs.
You can use AeroLeads to view verified contact signals for Scott Pilcher at Sendio, including work email, phone, and LinkedIn data when available.
Scott Pilcher holds Certificate, Microsoft Certification from Quickstart Technologies.
Scott Pilcher is listed with skills including Software Documentation, Training, Leadership, Help Desk Support, Networking, Technical Support, Saas, and Troubleshooting.
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