FactoryFour was acquired to replace the supplier experience in order to streamline fulfillment for $400M/yr of custom orders on the Xometry marketplace.- Orchestrated the launch of Workcenter, a FactoryFour-enabled product integrated with the Xometry marketplace, within 9 months of acquisition. - Improved supplier satisfaction from 74.6% to 90.2% in nine months after the launch of Workcenter and saving users a total of 180 hrs/wk by improving user flows and app performance in high volume interactions.- Lead the supplier onboarding process, achieving an 82% improvement in completion rate and a 38% reduction in onboarding time, while concurrently reducing associated operating expenses by $4000/mo in labor and materials.- Build and manage staff tooling resulting in a 15% efficiency improvement for our highest cost operations role alongside a 30% decrease in error rate.- Lead the team to achieve sustained 36% QoQ growth on top strategic growth metric powered by continuous user research and formative testing.- Setup and manage the Workcenter data pipeline and internal analytics dashboards using Snowflake, dbt, SQL, and LookML.- Lead the development and management of the business unit metric tree and dashboard to build cross-team alignment and internal visibility to our business health.- Contribute to the development of a simplified analytics query language and Chrome extension, enhancing data accessibility for internal stakeholders.

First product hire responsible for leading product and design from concept to $2M ARR—and subsequent acquisition by Xometry—for a SaaS manufacturing execution system.- Hired and managed a team of 5 product managers and UX designers to enable the development of a robust software suite—including web, desktop, mobile, and tablet applications—for complex manufacturers to plan, track, and analyze their operations.- Designed a companion mobile/tablet app for optimized operator experience reading and uploading data to process manufacturing orders.- Designed and engineered - Implemented front-end interfaces and new features in the production application suite and client-specific implementations using React Typescript.- Contributed to the development of an API client to facilitate client-specific integrations with the FactoryFour API.- Built client-specific and generalized user-facing analytics dashboards using SQL.

Clinvue provides strategic human-centered research and design services that help medical companies identify opportunities for market disruption and product innovation. This is achieved by conducting stakeholder research and uncovering fresh insights into market needs and desires.