Scott Evard Email & Phone Number

Indianapolis, In, Us

Indianapolis, In, Us

Houston, Tx, Us

• Work with development team & stakeholders to take new products from 0 to 1• Own product vision and strategy across a suite of products impacting customer experience• Support and mentor other Product Managers as they face new challenges and grow professionallyIn March 2024 I was promoted to a PM II on the strengths of my previous year's performance. I completed a broad and deep product discovery that focused on operations scalability, and began to be seen as a mentor and leader among my peers for product discovery, cross-functional collaboration, and anything that required process improvement.

Houston, Tx, Us

• Manage product development lifecycle for of a mix of cloud and on-prem software products that support network deployment and operations team members• Develop product roadmap, define user stories, and groom product backlog to efficiently release features• Partner cross-functionally to translate business needs into technical requirements and guide developmentAs a Product Manager at Crown Castle, I use technology to solve problems related to the deployment and maintenance of network assets. I've worked on structured Scrum teams and more ambiguous cross-functional ones. Whether it's getting processes and people into ServiceNow or modifying existing systems to get good data, at the end of the day effective communication is how I ensure the needs of the business and users are both met.

Elmhurst, Illinois, Us

• Gather and prioritize user requirements to identify pain points in their operation• Work cross-functionally to solve complex problems and realize high-level strategy across organization• Develop product roadmaps and present them to senior-level management• Oversee the development of new tools: communicate with product stakeholders to ensure smooth roll-outs• Create visualizations and dashboards using SQL and ExcelThe Digital Strategy Workflows team builds and manages tools that facilitate the launch of new products and customer experiences to an online marketplace. I joined the team six months after its inception and quickly established myself as the point person for solving ambiguous problems with many stakeholders. In October 2021 I was promoted to lead the team

Elmhurst, Illinois, Us

• Select new opportunities for expansion by leveraging market research and customer/website interaction data • Partner with new and existing suppliers to manage procurement of new products• Draft technical and marketing copy and design charts and visual tools to facilitate customer self-serviceProduct Development at McMaster-Carr focuses on selecting and refining the mix of physical products available on the company's online marketplace, as well as the creation of self-service tools to allow customers to navigate the robust offering whether they are experts or novices in their field.

Elmhurst, Illinois, Us

• Put self in customer’s shoes and adopt a Jobs-to-be-Done mentality to market products and facilitate self-service• Write technical and marketing copy to highlight product features and benefits and explain complex application informationSupporting both print and digital publications, I used this opportunity to bolster my copywriting chops while learning about marketing, publishing, and web development as I pursued by Master’s in Information Technology.

Elmhurst, Illinois, Us

• Perform market research to understand where current and future product offering stands in the broader marketplace• Gather, verify, and normalize product information for a consistent customer experience across product familiesWhat started as a support role for Ops & Strategy teams turned into an opportunity to improve processes, develop operational discipline, and master Excel—all while learning the fundamentals of B2B and e-commerce.

Taipei, Tw

Master Of Science (Ms), Information Technology

Bachelor Of Arts (B.A.), English; History