Scott Fairchild Email & Phone Number

Littleton, CO, US

Stamford, CT, US

Head of experience for a multi-billion dollar division of Charter Communications, Spectrum Enterprise, that is one of the leading enterprise network connectivity providers in the United States. In this role, I lead a team that collaborates with all functional teams in the organization to create a distinctive client experience by delivering software that.

Stamford, CT, US

Led the creation of a new function within a leading enterprise technology provider. Set the vision, strategy, and plan that has become a core element of the long-term strategy for the division. Established a sophisticated client feedback and data analysis practice - creating the ability to use client data to drive the prioritization and focus of experience.

Stamford, Connecticut, US

Led product development and lifecycle management of Charter’s optical networking, Internet and managed services for the enterprise and carrier markets. Was also responsible for small business Internet, WiFi, hosting and value-add services product development and management. Helped drive significant expansion in the enterprise product portfolio, building a.

Philadelphia, PA, US

• Led a marketing and sales organization that generated over $300 million in annual revenue.
• Drove execution of successful sales, marketing and channel development plan, generating double-digit customer and revenue growth for two consecutive years.
• Elevated performance of field sales team, achieving 30% increase in year over year sales performance.
• Led competitive research for Colorado region and published strategic recommendations to leadership team
• Conducted in depth retention analysis and implemented tactical plans to increase customer life

Stamford, Connecticut, US

• Led the development and launch of business services products for a growing division of the company
• Developed and successfully launched a managed security service and a turn-key Hotel Wi-Fi service

Dallas, TX, US

• Led product management team responsible for development and launch of a new product line. Propelled organization from a small “skunk works” project to a multi-million dollar business unit.
• Evangelized new product line throughout all levels of the organization, building support among key leaders and enabling the successful launch and expansion of the product line.
• Generated triple-digit customer and revenue growth for three consecutive years via the development and execution of a highly successful go-to-market plan.

Chief developer of a new Internet product line for one of the nation’s leading providers of video services. Led market identification and analysis, development of product requirements, negotiation of partner relationships, and market launch

Ba, Communications - Advertising (Major), Business (Minor)

Master'S Level Business Administration Coursework

Leadership Development Program

Master'S Level Telecommunications Coursework