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Dedicated, results-oriented operations manager with more than 20 years of progressive experience in multiple industries, including consumer, industrial, maintenance, and manufacturing logistics. Possess strong capabilities in leveraging buying power, lowering costs, and reducing lead times. Develop solid professional relationships with vendors and co-workers at all levels. Manage accounts of up to $50M. Proven background in identifying and implementing value-added cost control measures. Knowledgeable of project management and lean principles, as well as supply chain practices to execute data driven decisions. Hold Council of Supply Chain Management Professionals (CSCMP) membership. Six Sigma Green Belt recognized for excellent work ethic, dedicated team leadership, and high professional standards.
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Senior Director Of OperationsGxo Logistics, Inc. Aug 2021 - PresentGreenwich, Connecticut, Us -
Senior Director Of OperationsXpo Logistics, Inc. Apr 2020 - Aug 2021Greenwich, Ct, Us -
Director Of OperationsDrive Devilbiss Healthcare Sep 2017 - Apr 2020Port Washington, Ny, Us -
Supply Chain DirectorNeovia Logistics Aug 2012 - Aug 2017Dallas, Texas, Us -
Commercial ManagerCaterpillar Inc. 2005 - Aug 2012Irving, Texas, UsProvide commercial and operational leadership in delivery of supply chain services for diverse customers throughout North America; manage revenue portfolios ranging from $25M to $50M. Work cross-functionally with Facility Management, Account Management, Technical Staff, and IT departments. Develop integrated plans, including program deliverables, strategic alignment, total revenue, profit opportunity, enterprise-wide impacts, milestones, risks, assumptions, constraints, and overall program investment. Administer contracts, maintain compliance, and negotiate terms for expanded services and service agreement renewals. Deliver expected financial results, manage account profit and loss.· Implemented key performance indicators (KPIs) and met critical customer requirements, leveraging Caterpillar Production System and Six Sigma to enhance performance.· Led logistics program implementations, such as recent projects for two global mining companies; both complex programs were completed on-time and within budget.· Negotiated service contracts, including $60M extension that established long-term client relationship to provide product support while implementing upgraded distribution infrastructure. Recently executed long range customer renewal valued at $185M in contract revenue. -
Client ManagerCaterpillar Inc. 2002 - 2005Irving, Texas, UsManaged 200,000 square feet multi-function, multi-client warehouse operation consisting of 95 hourly, clerical, and management employees. · Led commercial activities, including contract administration and customer facing functions. Met annual business plan and profitability objectives.· Expanded business and grew annual revenue from $4.2M to $7.1M by negotiating multiple contract extensions.· Negotiated $6.5M agreement to implement manufacturing logistics support operation in San Luis Potosi, Mexico, in support of customer’s expanded manufacturing activity.· Executed logistics support strategies and designed and implemented global warehouse management application across Mexico and Latin America.· Led Six Sigma projects, including major distribution center rearrangement and systems conversion that delivered $650K in benefits.· Consistently met on-time delivery objectives to customers and shipment accuracy metrics -
Operations ManagerCaterpillar Inc. 2000 - 2002Irving, Texas, UsManaged two three-shift warehouses consisting of approximately 400,000 square feet and 235 warehouse, clerical, and management employees; oversaw just-in-time (JIT) delivery of purchased, finished parts to manufacturing facilities throughout the world. · Collaborated with manufacturing facilities to solicit performance feedback, address issues, and identify supply chain improvement opportunities. · Met key performance objectives and developed distribution processes to ensure high levels of quality and productivity.· Implemented $2M annual contract packaging business that included acquiring space, hiring and managing staff, negotiating lease agreements, and creating processes for product distribution cycle; reduced steps in process by establishing packaging activities.· Led ISO 9002 certification team. -
Business Development ManagerCaterpillar Inc. 1998 - 2000Irving, Texas, UsFostered new leads and presented proposals to prospective clients. Prepared financial models in conjunction with internal leadership team. Negotiated commercial agreements and contractual terms.· Coordinated resources to support development of customer-specific logistics solutions. -
Account ManagerCaterpillar Inc. 1995 - 1998Irving, Texas, UsActed as commercial liaison between customers and integrated global logistics organization. Collaborated with dealers and customers to review account performance, solicit feedback, address issues, and ensure customer satisfaction. Analyzed monthly financial results and developed annual business plans.· Led supply chain improvement initiatives, including reduction of North American distribution network annual operating cost by $1.4M. Enhanced service by lowering delivery lead times. -
Operations SupervisorCaterpillar Inc. 1994 - 1995Irving, Texas, UsOversaw daily order fulfillment activities. Supervised shipping and office personnel. Served as communication liaison between customers and operating staff. · Consistently achieved efficiency and quality metrics.
Scott Falkner Skills
Scott Falkner Education Details
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Bradley UniversityGeneral -
University Of IndianapolisGeneral
Frequently Asked Questions about Scott Falkner
What company does Scott Falkner work for?
Scott Falkner works for Gxo Logistics, Inc.
What is Scott Falkner's role at the current company?
Scott Falkner's current role is Senior Director Of Operations.
What is Scott Falkner's email address?
Scott Falkner's email address is sc****@****xpo.com
What is Scott Falkner's direct phone number?
Scott Falkner's direct phone number is +163074*****
What schools did Scott Falkner attend?
Scott Falkner attended Bradley University, University Of Indianapolis.
What skills is Scott Falkner known for?
Scott Falkner has skills like Supply Chain Management, Operations Management, Six Sigma, Continuous Improvement, Warehousing, Process Improvement, Management, Contract Negotiation, Leadership, Procurement, Negotiation, Account Management.
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