Scott Fitzgibbons Email & Phone Number

Financial services company(April 2021 - present)Business Analyst for enterprise PMO programManaged project requirements for the electronic delivery of owner policy documents and the development of ACH payments on the client front end portal for multiple business units.Commercial property and casualty insurance company(September 2020 - March 2021)Project.

Centric Consulting

Global multi-line insurance broker(March 2020 - August 2020)Project Manager for brokerage acquisitionsManaged data migrations between recently acquired agencies and the enterprise systems (Epic for P&C and BenefitPoint for employee benefits.Risk Information Provider (December 2019 – March 2020) Project Manager for a Guidewire Accelerator insurance.

• Provided business solutions and project management for commercial, select risk and specialty lines within the claim portfolio through the deployment of enterprise IT initiatives.
• Led 25 projects within 8 releases over 2 years from project prioritization through deployment.
• Coached and collaborated with our managed services providers (Capgemini, TCS and IBM) both onshore and offshore in the review, negotiation and approval of project deliverables: System Requirements, Statement of Work.
• Managed projects across 14 different applications primarily on Claim Center, a Guidewire product built on a web client integrating into a service-oriented architecture, serving as the central repository for CNA claims.
• Created new reporting coverage codes used by state regulatory reporting initiated within Claim Center with development required in 5 different applications and integration into 8 additional systems.
• Designed an automated claim assignment project within Claim Center for 4 business groups using segmentation rules by line of business and key attributes for routing claim assignments to the appropriate teams.

Worked with clients in the automobile insurance industry on projects designed to streamline the claims settlement process. Designed and delivered projects with the goal of reducing the time insurance companies spend communicating between the parties involved in the repair process reducing repair times and costs, minimizing processing errors and improving.