Scott Klein Email and Phone Number
Clarendon Hills, IL, US
Scott Klein's Location
Clarendon Hills, Illinois, United States, United States
Scott Klein's Contact Details
Scott Klein work email
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Scott Klein personal email
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Scott Klein phone numbers
About Scott Klein
Accomplished, passionate, innovative technology and professional services executive with the unique capability to strategize and operationalize with business acumen and customer focus. Results-oriented, ethical and decisive leader with progressive success in strategic planning, mergers and acquisitions, operations, technology, business process optimization, analytics, organizational change management,portfolio/program/project management and PMO. Strong organizational and leadership skills with proven ability to build and motivate high-impact teams. Ability to remain pragmatic and focused in dynamic and fluid environments.Specialties: Operational Efficiency, M&A, Strategic Alignment across the value stream, IT Ops, DevOps, Portfolio/Program/Project Management, Process Improvement, Demonstrating Business Value,
Scott Klein's Current Company Details
Scott Klein Work Experience Details
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Executive Director, It Operations And IntegrationHightower AdvisorsClarendon Hills, Il, Us
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Chief Information OfficerTvg-Medulla, Llc Sep 2023 - PresentOak Brook, Illinois, UsDevelop & implement strategic plan, organizational design and budget for operational efficiency, growth and innovationSpearhead digital transformation with first cloud implementation and data center migrationIntroduce & cultivate data-driven intelligence and strategy to enable business performanceImprove IT performance metrics and continuous improvement with a 20% budget reductionLead strategy for cybersecurity improvement of CIS-18 audit -
Independent ContractorFreelance Jun 2023 - Sep 2023
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Senior ManagerWest Monroe Jun 2021 - Aug 2023Chicago, Illinois, Us• Lead technology diligence, sign-to-close, and post-close activities in private equity and strategic mergers and acquisitions for transactions in excess of $5B.• Develop strategic plans, organizational designs, and budgets for growth and ongoing operations of business-driven IT departments• Build and develop teams to establish governance and management of post-close programs solving complex people, process, and technology challenges typical of inorganic growth opportunities -
Independent ConsultantSelf-Employed Contractor Jul 2017 - May 2021UsCOO/CIO - BuildOnMe (2019-2021)• Develop a corporate budget and full P&L responsibility• Define corporate strategy, set policy and process across business units • Drive sales; develop and provide sales process, metrics, and governance• Evaluate & implement technology strategy & solutions to provide efficient business operations across the value stream• Engage existing clients to ensure the quality of services and customer retentionCOO/CIO - Novoscale (2018-2019)• Key contributor on Executive Leadership Team leading optimization efforts of full lead to cash business functions to drive profitability and increase margins• Advised on strategy and operational best practices for business development including lead generation and maturity, offering definition, roadmaps, sales approach, processes and policies enabling 50% growth YoY• Implemented process & tool reengineering to capture 15% revenue leakage • Refocused corporate objectives to measure specific key results to enable business intelligence and strategic decision-making for the Board of Directors• Developed professional services processes, tools and training for customer-focused implementation, sales opportunity identification & maturity, and financial responsibility• Developed information technology strategy, budget, and roadmap that aligns the business with technology and processCTO - Presence Health (2017-2018)• Directed and provided strategic planning and management for infrastructure teams including network, telecommunications, server, cloud, and storage• Pioneered cloud & hyper-converged infrastructure initiatives and built teams, skillsets and financial awareness to support the initiative• Led transitions of 5 financial transactions (4 divestitures, 1 acquisition) for the IT organization including strategic planning, synergy definition and realization, and organizational change initiatives• Management and accountability for $50M budget -
Global Chief Operating Officer (Coo/Cio), Servicenow PracticeFruition Partners, A Csc Company / Global Strategic Servicenow Partner Dec 2015 - Aug 2017Ashburn, Virginia, Us• Redesign & scale global operations, technology, strategy & process to accommodate 100% YOY growth and compliance with parent company while retaining fluidity and efficiency of the global practice• Led acquisition and integration efforts for European and Australian entities including target identification & qualification, synergy definition & realization, success metrics, financial reporting, organizational change, maturity & governance• Full budget responsibility of IT and related processes & services; built automation and integration allowing IT spend to decrease to less than 2% of revenue• Provide multiple roles in the best interest of the business along the entire value stream including strategic decision making with regard to global sales, delivery, and shared corporate services -
Director Of Business OperationsFruition Partners, A Csc Company / Global Strategic Servicenow Partner Sep 2013 - Dec 2015Ashburn, Virginia, Us• Report directly to the SVP of Global Professional Services• Define global business processes, financial structure, & analytics for all business units to measure existing business, achieve revenue & sales targets, strategize, & forecast growth• Discover and solve enterprise business problems: revenue leakage of over 5% of revenue (per year) found in first 90 days; net result of 70% recovery in Year 1 and 90% in year 2.• Serve & present to Board of Directors as authoritative source of business intelligence across business units • Led acquisition and integration efforts for UK & Canadian entities including synergy definition, success metrics, financial reporting, organizational change and systems consolidation
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Regional Delivery Manager - Central Us & Int'LFruition Partners, A Csc Company / Global Strategic Servicenow Partner Apr 2012 - Sep 2013Ashburn, Virginia, Us• Lead delivery team of customer-focused cross-functional consultants to ensure on time, high quality implementations• Create leaders such that 30% of staff promoted into management/leadership roles during corporate restructuring• Manage regional P&L for the Central region portfolio ($12MM in revenue)• Develop & Implement delivery methodology focused on quality, customer satisfaction, and efficiency• Lead development teams and serve as product owner of new product offerings on ServiceNow platform
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Sr. Engagement ManagerFruition Partners, A Csc Company / Global Strategic Servicenow Partner Jun 2011 - Apr 2012Ashburn, Virginia, Us• Manage multiple projects for high visibility Fortune 100 clients across multiple industries with a focus on customer satisfaction, quality and efficient delivery.• Responsible for implementing solutions that support IT Service Management processes for the Operation and Technology business unit. • Identify stakeholders and elicit requirements using interview, document analysis, requirements workshops, surveys, process descriptions, and workflow analysis. • Responsible for ensuring all documentation accurately reflects the current status of changes and outstanding issues• Communicate difficult/sensitive information tactfully
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Adjunct InstructorQuinlan School Of Business, Loyola University Chicago Aug 2014 - 2017Chicago, Il, UsInstructor for Project Management course. Course description: The art and science of project management and systems development as applied to a variety of business, industrial, and public management situations. Covers all phases of the project life-cycle; techniques for planning, scheduling and control of projects; project organizations; and techniques for building effective project teams.. -
Adjunct Faculty ProfessorDepaul University Aug 2007 - 2017Chicago, Il, Us• Developed course on Agile practices to help students achieve Agile Certified Practitioner certification (PMI-ACP) • Instructed students on project management theory and practice to further individual career advancement and aid in successfully passing PMP certification exam• Correlated business strategy techniques to project management theory• Developed courses on project management and Microsoft Project including content, structure, & grading -
Climbing InstructorLincoln Park Athletic Club 2005 - Jun 2013Teach & promote safety and climbing techniques for the sport of rock climbing
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Director Of ProductionOncall Interactive Jun 2009 - Jul 2011Created Agile and Waterfall PMO methodologies to implement web development projects for clients such as Coca-Cola, Nike, HP, McDonalds, US Cellular, NBC Universal.Implement Project Management (PMO) standards and practices to meet internal goals and increase project success; develop and execute strategic plans for customers (including HP, Microsoft, McDonalds, HP,Coca-Cola, Nike, Honda) and owners; direct enterprise focus on profitability, business analysis, and customer satisfaction• Created business intelligence dashboard to increase profitability and diagnose inefficient processes resulting in $1,000,000 savings, and discovery of over $250,000 in lost billable hours (in a nine month period)• Founded several programs to develop staff at all levels of the organization, share knowledge, and celebrate victories, innovation and teamwork• Led program to create core values, corporate vision, and software development methodology resulting in more cohesive, dedicated and independent project teams
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ManagerWest Monroe Partners Feb 2007 - Dec 2008Chicago, Illinois, Us• Created project management office (PMO) methodology and go-to-market strategy for new service line• Led development of IT Service Management (ITSM) service line based on ITIL • Provided IT strategy and planning expertise to client CIOs to co-develop IT strategic initiatives and roadmaps• Led teams to perform due diligence and strategic analysis for private equity firms to determine IT impact of acquisition, merger, or divestiture of companies or business units• Recommended strategic initiatives, roadmaps, and budget (up to $50M) for efficient operations of clients' IT departments
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DirectorRush University Medical Center 1998 - 2007Chicago, Illinois, Us• Responsible for managing all web services, infrastructure, application development, operations, consulting services, technology and nearly 30 resources in a matrix organization (budget: $15M)• Strategized and established continuous improvement methodology for better, more secure and efficient methods & business practices and developed key performance indicators and service-level agreements• Served as IT liaison and subject matter expert for strategic business planning meetings of business units• Composed and implemented project management methodology and policies (& PMO) based on industry standards and best practices which enabled project monitoring, performance management, statistical analysis of metrics• Continued growth in responsibility based on project size, budget and business impact o Team size: from 3-30 (internal & external) o Budget: up to $5M o Program/Project timelines: 1 month-3+ years o Business Impact: up to $40M• Promoted every 3yrs. (avg.) -
Lan AdministratorMorgan Stanley 1996 - 1998New York, Ny, Us• Organize, implement, and administer high-availability (Cluster Server) Microsoft Exchange corporate-wide electronic mail Organized, implemented, and administered high-availability (Cluster Server) Microsoft Exchange corporate-wide electronic mail messaging solution for 5000 users across 5 physical sites in a LAN/WAN environment • Managed data center and WAN for disaster recovery, change management, and 24/7 availability• Acted as technical liaison for business sales staff to provide for WAN connectivity to corporate clientele using such technologies as frame relay, and leased line connections
Scott Klein Skills
It Strategy
Pmp
Project Management
Itil
Business Analysis
Process Improvement
It Service Management
Leadership
Program Management
Ms Project
Management
Vendor Management
Pmo
Business Process Improvement
Enterprise Software
Change Management
Sdlc
Business Intelligence
Information Technology
Integration
Project Portfolio Management
Cross Functional Team Leadership
Consulting
Disaster Recovery
Management Consulting
Strategic Planning
Data Center
Analysis
Business Process
Agile Project Management
Software Documentation
Software Development
Project Planning
Sharepoint
Visio
Enterprise Architecture
Requirements Analysis
Saas
It Management
Outsourcing
Agile Methodologies
Governance
Cloud Computing
It Operations
Requirements Gathering
Software Project Management
Team Leadership
Business Strategy
Crm
Infrastructure
Scott Klein Education Details
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Indiana University - Kelley School Of BusinessStrategic Management -
Indiana University - Kelley School Of BusinessGeneral
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Loyola University ChicagoMathematics & Computer Science
Frequently Asked Questions about Scott Klein
What company does Scott Klein work for?
Scott Klein works for Hightower Advisors
What is Scott Klein's role at the current company?
Scott Klein's current role is Executive Director, IT Operations and Integration.
What is Scott Klein's email address?
Scott Klein's email address is sk****@****ers.com
What is Scott Klein's direct phone number?
Scott Klein's direct phone number is (888) 604*****
What schools did Scott Klein attend?
Scott Klein attended Indiana University - Kelley School Of Business, Indiana University - Kelley School Of Business, Loyola University Chicago.
What skills is Scott Klein known for?
Scott Klein has skills like It Strategy, Pmp, Project Management, Itil, Business Analysis, Process Improvement, It Service Management, Leadership, Program Management, Ms Project, Management, Vendor Management.
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