Created and chaired the 3Pillar AI Advisory Council to oversee the integration and governance strategy of AI into our company. Collaborated with the Innovation team to deploy new tools and technologies.Scaled Business Systems, Information Technology and Security during rapid M&A growth across 15 countries.Cut costs, consolidated platforms, automated processes and built a business intelligence team focused on driving actionable data insights.Supported Sales & Marketing activities at conferences and with target sales opportunities.Ran the Sales BDR team for five months while hiring for a newly created BDR Leadership role. Deployed new outreach tools, enhanced sales processes and improved lead generation by the BDR function.

Built a new Enterprise Systems organization reporting to the co-founder of ScienceLogic responsible for Business Intelligence, Enterprise Systems, Corporate IT, and Security. This team is responsible for the global Enterprise Operations and Security of our products and corporate systems integration.• Led development of Executive Dashboard framework, using PowerBI to tap into Salesforce & JIRA data to produce actionable insights for leadership. • Modernized infrastructure & collaboration tools, creating a stronger global technology ecosystem that readily scaled and handled a full remote workforce during the Covid-19 pandemic.• Reduced CapEx & OpEx spend by over $1.75m in two years, by consolidating vendors, re-negotiating large contracts, and moving several workloads to AWS.• Led Security through a SOC-2 Examination, to ensure we had strong security controls in place across the Enterprise, HR, and Engineering Development.

Built a new Technology Operations organization combining Corporate IT, Security, DevOps, Systems Engineering, and Cloud Operations. This team is responsible for the high availability and global 24x7 operations of customer facing SaaS and On-Prem products, running the corporate enterprise, and fortifying the company security posture. Collaborated closely with co-founder and chief architect to design an automation framework that simplified product deployment to AWS in under one hour. Introduced new security tools, controls, and processes (including SOC-2 Type 2) to reduce risk and improve visibility and employee awareness. Built a roadmap for modernizing corporate infrastructure, employee productivity tools and automation that improved stability of development systems, reduced disaster recovery risk, and cut Opex and Capex costs.

Built a centralized IT & Enterprise systems team to improve security and visibility of product intelligence, compliance, and operations metrics.• Led the Information Security team of CISSP engineers to align controls to NIST standards and improve employee awareness. Successfully protected tens of millions of student PII records with no data breaches over five years leading the program.• Achieved compliance with the SSAE-16/18 SOC 2 Type 2 annual security examination.• Guided MIS process and architecture design to increase intra-team data sharing across Salesforce, Finance Systems, Zuora, O365, and customer product management tools.• Improved business operations health by creating specific governance programs to manage disaster recovery, business continuity, privacy (including GDPR) and security.• Negotiated contracts and RFP responses for technology and security requirements working with customer CTO, CIO, CISO and SVP levels. • Led the technology strategy and contract negotiations for business divestiture that separated the company into four entities across multiple buyers in 2017.

Selected by the CEO to create a global technology operations and security team to stabilize and fortify the entire Hobsons product portfolio and corporate IT.• Consolidated a global 50-person team of DevOps, Network, Systems, IT, Security, and Database resources in the USA, UK, and Australia into a centralized Technology Operations division.• Built the Information Security team from scratch comprised of CISSP certified engineers and led development of governance and incident response policies.• Achieved positive SSAE-16 SOC 2 Type 2 examination outcome for the business.• Migrated legacy data center infrastructure to Amazon Web Services (AWS) increasing stability and simplifying maintenance.• Saved over $2M in expenses against a $15M annual budget by re-negotiating vendor contracts, consolidating systems, and improving automation.• Improved IT customer service satisfaction by modifying workflows and receiving regular feedback from company staff.• Led contract negotiations as the subject matter expert including compliance for EU/UK Data Privacy Act, US Federal and State laws working with DMGT General Counsel.• Presented at quarterly board meetings of DMGT parent company executives.• Awarded the prestigious Hobsons CEO Cup in 2014.

Developed, managed and scaled the K-12 Naviance software development and systems operations team to align with the business growth strategy.• Grew a global team of Software Engineers, QA, UI Developers and Systems Engineers from 13 to 27 members. • Increased system uptime to 99.99% by modernizing infrastructure, improving testing methods and deploying system monitoring tools.• Transformed development practices to Agile Scrum across five cross-functional teams of Engineers, UX, QA, and Product. • Recalibrated engineering talent and raised the bar for delivering quality software.• Built strong partnerships with Product, Consulting, Support and Sales as the Technology subject matter expert during contract negotiation.• Led technical due diligence for several multi-million dollar acquisitions.• Managed numerous third party vendor relationships. • Scaled document platform to over 20 million submissions per year.

Product lead for the AOL Video portal, video player and publishing platforms. Managed a global team responsible for improving performance, audience engagement, and growing ad sales revenue.• Achieved over 1 billion video streams per month with coordinated effort to drive streaming across AOL.com and numerous media properties. • Grew video revenue 200% year over year through focused content strategies with major media brands including: Google, Microsoft, NBC, FOX, ABC, CBS, Reuters, CNN, HBO, Bloomberg, and others.• Led the launch of global product footprints for AOL Video in the UK, Germany, France, Canada, India, Taiwan, and Japan.• Modernized software platforms to take advantage of new technologies such as HTML5, Android, and iPad form factors.

Led the technical due diligence, vendor selection, contract negotiation, and delivery of a new AOL Video platform using Brightcove.• Successfully deployed new platform to over 50 media teams during global rollout.• Served as the corporate defendant in a major patent infringement trial.• Created over $500,000 in operational savings by retiring legacy systems and increasing automation.

Led project teams comprised of business analysts, software developers and testers to design and implement enhancements to Discovery’s Digital Asset Management platform. • Increased system productivity and reliability to 99.9% by automating post-production scheduling workflows leading team of system engineers and database administrators.

Implemented the Avue career search solution at federal agencies including the Department of Justice and BCIS. This work included handling sensitive government data sets for a new personnel action product that we developed.

Managed Oracle technology consulting teams for numerous large-scale customers including General Electric, Harvard University, and Penske. Delivered all major projects on time, within budget, and achieved high levels of client satisfaction.

Led the Oracle HRMS implementation at Chicago Public Schools and created a global Oracle strategy for the Gallup Organization. Invited as a guest speaker to multiple Oracle user groups.

Implemented custom software and Oracle solutions at the US Chamber of Commerce, AF&PA, and ACSI.