Scott Trefny, Mba Email & Phone Number

Houston,Texas/Phoenix,Az

• Lead and oversee service operations for National Ultrasound service team.• Assigned nine engineers to deliver service, manage customer relationships, and work effectively with internal teams. • Review and plan expenses and make service delivery decisions based upon potential profit and/or losses incurred. • Collaborate with team to ensure the highest quality service is delivered with minimal impact to patient care.• Perform field service for Phoenix and surrounding Arizona territory and coordinate support nationally. • Provide end user training and technical presentations, representing Avante Health Solutions capabilities.• Provide technical support and parts sales to national customer base along with subject matter expert articles and repair information to ensure customer success

St. Luke'S The Woodlands/Lakeside

• Supervise and implement equipment management standards throughout two facilities. • Coordinate and communicate all Clinical Engineering activities to administration and safety committees. Manage all device recall and FDA reporting events and facilitate recommended actions. • Collaborate with team to perform high level and complex repairs to ensure minimal impact to patient care.• Managed multi-department projects and installations that aided in growth and efficiency of clinical staff.• Provide end user training on various devices helping improve ease of use and patient safety while minimizing equipment downtime and inadvertent damage.• Guide and mentor team members on career growth, certification, and hospital strategies. Ensure department readiness for hospital growth and departmental changes.• Hospital system level Clinical Engineering representative for medical device integration of EMR system. Coordinated and tested multi-level devices and advise clinicians on optimal use for EMR data capture

The Woodlands, Tx

• Health Technology Manager encompassing over 4K devices throughout two facilities to include OR, Respiratory, Imaging, Telemetry, Patient care, and Emergency departments. • Onsite liaison to administration and management, providing reporting and feedback of daily operations to ensure accreditation guidelines and service needs met with exceeding expectations..• Coordinate new equipment quotes and purchases with vendors, point of contact for vendor service agreements, and onsite technical expert for projects and installations. • Manage and coordinate all events requiring increased personnel to ensure orderly and timely completion of projects with minimal disruption to patient care. • Onsite BMET networking manager for all medical device and imaging equipment communications to include troubleshooting, electronic medical record conversion, and projects which require IT integration.

Manage over $1M customer service accounts and drive non-contract revenue through sales opportunity conversions. Provide technical and instructional support for GE, Philips, and Siemens ultrasound systems including accreditation standardization, quality/ regulatory compliance, and infection controls. Perform equipment and imaging quality assurance, all levels of repairs including manufacturer modifications, and installation of systems.Coordinate networking/IT setup and provide technical connectivity support for DICOM, TCP/IP, remote connectivity. Collaborate with customers, inside sales support, and local field engineer team ensure prompt service delivery.

Assigned to more than 5K devices within the Surgical Critical Care group within the Biomedical Engineering Department.Managed on call service and response for Surgical Critical Care group to include clinical lab, emergency care, and ICU. Provide technical support for vital signs, video systems, anesthesia monitoring devices along with electronic/mechanical surgical devices and life support equipment. Support end user network and IT connections with integrated patient monitoring systems and central monitoring stations.Responded to emergency repairs and assisted with training and setup of systems being used within the surgical field and patient care areas. First responder to any issues with nurse call systems and emergency lab equipment requests.

Manage all incoming troops to attain proper skill level through on the job training requirements and equipment repair and maintenance compliance. Administer test equipment readiness program and ensure all local and deployable equipment items calibrated and ready for field use with 100% compliance. Managed all vendor and repair parts purchase program with compliance of government procurement process.Performed installation, calibration, inspection, preventive maintenance, and repair of biomedical and related technical equipment. Organized and attended monthly training in order to remain current with proper skill level. Upon arrival of new equipment assisted with user training and proper operation in order to minimize down time and emergency needs from equipment malfunctions and operator error. Deployed to Balad AB, Iraq as a facility manager for the medical treatment facility. Managed service for oxygen systems, sterilization, and facility operations including administration and training for hospital armory covering over 400 weapons with 100% accuracy.

Mba, Health Administration

Bachelor Of Science (Bs), Business, Management, Marketing, And Related Support Services

Certificate, Biomedical Equipment Repair

Associate Of Arts And Sciences (Aas), Electronics And Computer Technology