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• Implemented production Jira and Confluence instances reducing requirements meeting time by 50% • Designed and Implemented risk management in a systematic way across the portfolio of projects resulting in faster triage and technical response times for issues by 40%.• Transformed the business by elevating operating margins from -21% to +3% in 18 months• Doubled the quarterly revenue from $20M to $40M for Services in 18 months• Partnered with clients such as IBM, Boeing, and T-Mobile, leading to a 400% expansion in the net retained recurring revenues (N3R)• Designed, positioned, and launched a new product, a global certification program for Professional Services and Partners• Set the go-to-market strategy for product marketing and operations to execute around servicesMy work history includes supporting global brands in the aviation industry, defense, intelligence, telecommunications, healthcare, and US Federal clients around the globe. I have implemented Project Management Offices for several employers and have a strong background in software solutions development.
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Director Business Transformation11:59 Oct 2023 - Jun 2024Sacramento, California, UsCreated process and policy aligned to the company's strategic vision. Decreased time for new team members to contribute meaningfully on client work.Reviewed processes and systems to ensure they meet the regulatory requirements (HIPAA, HITECH, DEA and US State Department) of our clients.Wrote Cybersecurity strategies, policies and procedures.Implemented production Jira and Confluence solution reducing requirements meetings by 50%. -
Sr. Director Project And Resource Management OfficeKibo Commerce 2020 - 2022Austin, Texas, UsHighlights of accomplishments in this role include:Designed and Implemented risk management in a systematic way across the portfolio of projects resulting in faster triage and technical response times for issues by 40%.Transformed the business by elevating operating margins from -21% to +3% in a year and a half. Crafted strategies and goals that resulted in processes and controls for post-sales client relationships. Revised the services Annual Operating Plan using change management techniques resulting in a more predictable forecast for revenue and expenses Added capabilities for data visualization to enhance business decisions on product needs. -
Americas Pmo DirectorAppdynamics 2018 - 2020Highlights of my accomplishments include:Implemented a scoring system to prioritize product enhancements and required fixes with product engineering and support that resulted in higher NPS scores from requested feature changes.Doubled the quarterly revenue generation from $20M to $40M for the Services business in a year and a half that drove a corresponding increase net retained recurring revenue (NRR) from product sales. Established a thriving environment built on deep collaboration with Clients, Engineering, Post Sales and Partners. Supported the US FDA in their review of applications to target for cloud migration.Created methodologies driving services delivery and services products catalog expansion for client consumption to expedite product consumption.
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Senior Program ManagerAppdynamics 2014 - 2018Highlights of my accomplishments include:Partnered with large-scale clients such as IBM, Boeing and T-Mobile, which led to a 400% expansion in the product net retained recurring revenues over 2 years in those clients. Established a Subcontracting Practice to adapt to higher or lower demand periods. Designed, positioned and launched a new product, a global certification program for Professional Services and Partners.Worked with clients on multiple cloud solutions AWS, Azure, Google.
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Director, Federal ServicesXms Solutions, Inc. 2012 - 2014Henderson, Nv, UsHighlights of my accomplishments include:Established company presence on GSA – General Services Agreement schedule, IT 70 Schedule.Boosted the company’s revenue stream by securing consulting engagements on GSA IT 70. Established a catalog of available services products for government buyers to select from. Received DOD facilities clearance in a shorter than standard time with no rework.
Scott Gedicks Skills
Scott Gedicks Education Details
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Virginia Tech - Pamplin College Of BusinessManagement Science And Information Technology -
The George Washington UniversityCustomer Experience
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Hawaii Pacific UniversitySupervisory Leadership
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Virginia Tech - Pamplin College Of BusinessGeneral
Frequently Asked Questions about Scott Gedicks
What is Scott Gedicks's role at the current company?
Scott Gedicks's current role is Enterprise software implementation leader with a passion for driving organizational growth. I help organizations get value from software implementation projects quickly and repeatedly so they can show wins quickly..
What is Scott Gedicks's email address?
Scott Gedicks's email address is sc****@****est.com
What is Scott Gedicks's direct phone number?
Scott Gedicks's direct phone number is +141544*****
What schools did Scott Gedicks attend?
Scott Gedicks attended Virginia Tech - Pamplin College Of Business, The George Washington University, Hawaii Pacific University, Virginia Tech - Pamplin College Of Business.
What skills is Scott Gedicks known for?
Scott Gedicks has skills like Project Management, Project Portfolio Management, New Business Development, Business Strategy, Software Implementation, Microsoft Office, Microsoft Project, Microsoft Exchange, Active Directory, Sccm, Quest Migration Manager, Quest Vworkspace.
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