Scott Good Email & Phone Number

Charlotte, NC, US

Noida, Uttar Pradesh, IN

• The Marketplace UX Evangelist role is a combination of end user advocate and assistant product manager. Focused on actively promoting and advocating for a human-centered user experience. Has primary responsibility for.
• Actively involved in the design and planning of the Marketplace UX and how it can be improved or extended to provide additional value from an end user’s perspective
• Works directly with content creators across HCL, focused on the quality and usability of the product demos and documentation included within the Marketplace catalog. The goal: to find opportunities to improve.
• Reviews, recommends, and/or edits for quality, content, and organization of Marketplace technical and end user documentation

Noida, Uttar Pradesh, IN

• Promote the adoption and widespread use both internally and externally of HCL Software’s new cloud native repository and demonstration platform, SoFy (the HCL Solution Factory).
• Create and present compelling demonstrations, technical talks, and training materials
• Recommend product usability and functional enhancements
• Work with internal engineering teams to create, edit, and augment internal and external documentation sites
• Identify and share best practices
• Educate customers and partners, as well as internal sales, technical, & product teams on the value and use of SoFy

San Francisco, California, US

Responsible for all aspects of content including content strategy and editorial activities, tasks, and project deliverables related to numerous ADA remediation projects at Wells Fargo. Help revamp key applications for both accessibility and responsive user interfaces. Direct responsibility for copy decks, message matrices, lexicon, content plans, UX plans.

Mysore, Karnataka, IN

Designed all UIs used for coding examples and lessons, and provided all technical editing for "Learning Progressive Web Applications" from Addison-Wesley Professional publishers.Provided all technical editing on "Modern JavaScript for the Impatient" from Addison-Wesley Professional publishers.

• Served as pre-sales professional helping clients across US and Canada match business requirements to technical capabilities of collaborative software products. Worked closely with product management and development.
• Partnered with offering management and worldwide technical sellers to create a series of compelling live demonstrations to keep Domino customers invested with IBM, designing UIs for all product introduction demos used.
• Used add-in CSS and JavaScript to develop entirely new and modern UI for IBM Connections, allowing customers to experience modern version of otherwise dated offering.
• Partnered actively with engineering, marketing, and product offering leadership to help prioritize product updates, maximizing competitive advantage and flexibility in meeting real-world requirements.
• Led initiative to change how demonstrations were created and presented across North America, emphasizing end-user day-in-the-life experiences rather than feature-by-feature detail discussions.

• Provided pre-sales support in Distribution and Mid-Atlantic markets for collaboration, talent management, and portal products. Worked directly with all levels of customer organizations and IBM product management to.
• Partnered with IBM Digital Experience (DX) technical team to design and build a modern UI to act as starting point for demonstration environments worldwide, creating all new graphics, color schemes, and CSS; became.
• Conceived, copy-wrote, designed, and prepared for printing production a series of quick, understandable, and compelling call-to-action flyers and brochures for IBM’s Kenexa talent management products, significantly.
• Created exciting new PowerPoint presentations for offerings; building stories around client needs, not product features, greatly improving customer response.
• Met directly with clients, uncovered and understood requirements, matched products to business needs, recommending innovative courses of action.

US

• Oversaw all software development, new technology analysis, and staff technical training. Acted as public face of organization. Created all marketing, advertising, and web sites. Gave > 40 technical sessions at.
• Conceived, designed, and co-developed 2 highly-configurable Lotus Notes-based low-code workflow tools, resulting in ~$4M in licensing fees, $20M+ in related service sales, and ongoing stream of ~$750K in annual.
• Led 3-person team in intensive 3-month agile-based development process to design, create, and deliver fully-functional web-based system for managing all aspects of tracking and disposing of all involved assets for.
• Spearheaded 8-person development team to totally re-architect and build innovative and complex web-based automobile insurance rating platform used for production and as basis for rebuilding all of organization’s other.
• Guided and acted as head architect and lead developer of team tasked with multi-year project automating all Environmental, Health & Safety processes for a > $3B specialty chemical manufacturing company, significantly.
• Architected and directed development for sophisticated multi-level, cross-departmental, tasking workflow management and reporting system for key branch of US Department of Defense; provided accountability throughout.

Mulsanne Management, a technology and consulting start-up, focused on a range of offerings including executive dashboard systems, consulting services, and training & education.My responsibilities were concentrated on architecting and helping to build out the organization’s first offering, the Mulsanne Dashboard, a cloud-based executive information system.

GOODAero is a small manufacturing company specializing in aerodynamic products such as wings, splitters, and diffusers for racing cars.As founder, my responsibilities covered the waterfront but were centered on sales and product design along with creating and maintaining vendor relationships, as most of our product were manufactured to our specifications.

Boston, Massachusetts, US

Authored more than a dozen full-length articles on web and IBM XPages application development practices. Was a popular speaker at numerous conferences on subjects related to web development, XPages, and other technologies.

US

Authored more than 60 full-length articles on application development topics including: LotusScript, JavaScript, JSON, Cascading Style Sheets (CSS), AJAX, XPages, XML, and general web development. Was one of the most popular speakers at more than a dozen conferences focused on application development techniques and technologies.

PrinTech was a mid-sized (100+ employees) commercial printing company. I shared ownership and day-to-day business management responsibilities with my partner in the venture. My specific role included management of all production departments, sales, and customer service. I was responsible for the development and implementation of all marketing and sales.

Over a six-year period, I rose from salesperson to President and played a critical role in the company winning both of the Printing Industries of America’s two most prestigious awards, one for marketing excellence, the other for printing quality.

Expeditioner, Sales Cloud, Service Cloud, Einstein, Financial Cloud

Printing Management