I am a top-rated Computer and Information Systems Specialist with years of in-depth knowledge of organizing, maintaining, developing, and implementing information systems and software to enable organizations to stay competitive. I strive to boost the performance of cross-functional environments, including but not limited to: training other staff, supervising security operations, technology consulting, and advising management on the possible implications of changes in technology, in addition to extensive customer service experience in a fast-paced, high-tech environment.Summary of Qualifications- Advanced ability (building and configuring machines, hardware troubleshooting)- Diagnosed hardware and software failures and resolve technical issues- Strong communication and people skills, both written and verbal- A proven record of reliability, the ability to perform under time constraints, and good judgment under pressure - A solid understanding of networking fundamentals and security- Installed, configured, maintained, and monitored virtual machines and virtual disks