Scott Pliszka Email & Phone Number

Honolulu, Hi

Honolulu, Hi

Honolulu, Hi

o Aloha Tower – Tasked with managing the scope, budget, & scheduling of all IT related components that are part of HPU’s Aloha Tower Revitalization Project. Items covered under IT include access control, security cameras, wireless access/coverage, multimedia needs (projectors, TV’s, etc.), conduit runs, office needs (computers, phones, printers), and others. Continuous work with HPU staff to determine the IT needs of each area, and convey the requirements to construction contractors. Work with a variety of vendors to negotiate and obtain proposals for purchases and services. Assist with overall tracking and budgeting of all IT related expenses related to the project. Act as liaison between staff, contractors, vendors, HPU leadership, and IT management. Hold regularly scheduled and ad-hoc meetings with all parties and present materials and track all requests, progress and changes. Manage blueprints of electrical, furnishings, & architectural drawings and modify accordingly. Document and organize all communication, notes, and other artifacts for others to easily access and understand.o Office 365 – Managed and assisted in implementation of a project to migrate all of HPU’s staff, faculty, and adjunct faculty from on premise Exchange 2010 servers to Office 365 as well as Office 2010 to Office 2013; approximately 1,500 users total. Project included migration all on premise e-mail, as well as voicemail, fax services, public folders, distribution lists, and other miscellaneous items. Started project with IT as a test group and developed a migration and testing plan. Presented migration plan based on agile methodology to IT Change Management Committee which was ultimately approved. Planned, coordinated, & communicated migrations with various departments and colleges throughout all various phases. Full project scope was completed on time in approximately 3 months with minimal interruptions to all parties.

Honolulu, Hi

Hyper-V – Redesigned and implemented Hyper-V setup that hosted our physician’s primary applications. Hyper-V design was clustered and highly available across two IBM hosts hosting approximately 50 virtual machines. In charge of management and troubleshooting of Hyper-V and hosted virtual machines after implementation. VMware – Managed VMWare 4 environment and daily operations of installing, configuring, and troubleshooting, the VMware infrastructure and the virtual machines hosted on it. Assisted in VMware version 4 to version 5 upgrade.Servers and Storage – Tasked with day to day maintenance, troubleshooting and upgrading of Windows Servers including, but not limited to, DC’s, DNS, DHCP, Exchange 2010, and Sharepoint 2010. Worked extensively with a Remote Desktop/Remote App setup consisting of over 10 terminal servers hosting approximately 60 users each. Redesigned setup so that terminal servers, connection brokers, and remote app hosts were all clustered, highly available, and expandable. Physical hosts were IBM and storage was NetApp and EMC. Performed regular maintenance, cleanup, upgrades, etc. on storage and servers.Leadership – Worked with Level 1 techs to explain larger problems to them and assist them with being able to troubleshoot more efficiently and communicate with our customers more effectively. Mentored Level 2 techs by having them shadow me during projects, helping them solve some of their cases, and answering questions in areas they wanted to learn more about.

Honolulu, Hi

Management – Managed the HGEA IT staff including workload distribution, review and analyze completed work, provide direction on projects, and monitor job performance. Planned and executed biennial budget for IT Department (approximately $750k per year). Lead, managed, coordinated, and implemented all IT related projects including membership database system ($1 million), video conferencing ($125k), VMware ($100k), Cisco Call Manager phone system ($100k), and others.Windows Servers – Installed, configured, migrated, repaired servers running DC services, DHCP, DNS, Active Directory, Terminal Services, NLB, GPO’s, and DFS. Set up clustered terminal server environment for all staff to operate on using NLB and DNS roundrobin to distribute the workload. Used group policy to disallow certain actions on terminal server but allow on local desktops. All files stored on a central file share using DFS to map network drives.VMware – Migrated organization from all physical servers to a VMware vSphere 4.0 infrastructure with two physical hosts (Dell PowerEdge), and one SAN (EMC). Managed approximately 30 servers through vCenter and added second site for disaster recovery with two hosts and a SAN. Backed up servers with Backup Exec and more recently switched to vRanger for replication of servers and restoring to disaster recovery location.Other Technology – Used WSUS to manage all Windows Updates for servers and desktops. Worked with Forefront and Symantec Endpoint Antivirus on server and client side. Ran and managed Exchange 2003 with Google Postini as the Antivirus Gateway. Constant work with all versions and products of MS Office. Minor, but constant experience with Sharepoint 2007, all versions of SQL, Cisco Call Manager, Cisco Switches, Routers, and ASA’s. Implementation and management of LifeSize videoconferencing.

Honolulu, Hi

Windows Servers and Desktops – Install, configure, maintain, and troubleshoot Windows NT, 2k, and 2k3 operating systems for multiple clients on a variety of servers (Dell, IBM, HP). Windows services supported include DC’s, DNS, DHCP, AD, GPO’s, and Terminal Servers. Minor support in Linux, Unix, and Mac products. Provide hands on desktop support for PC’s (Dell and HP) on domains with roaming profiles. Fixed problems associated to roaming profiles not providing consistent user experience. Lead technician on project to migrate all YMCA offices on Oahu on one common domain. Worked with many applications I had no experience with to troubleshoot a variety of problems for customers. Communicated with clients and application support teams to resolve all issues on a irregular schedule. Client Relations – Work with multiple clients including YMCA, Roberts Hawaii, Royal State Insurance, HGEA, Hale Kipa, and others to understand their technology problems and requirements. Communicate with users and management at client sites to explain situations and resolutions. Required to learn multiple business processes quickly to adapt to fast paces environment. Other Duties – In charge of all training classroom setups and imaging of computers for instructor led training. Research, recommendation, and procurement of hardware and software for INETS as well as all clients.

Houston, Tx

Migration Project – Selected as lead technician for the migration of Houston Shell Chemical Migration project. Project consisted of migrating over one thousand workers from Windows NT machines to Windows 2k machines. Ensured all data, and programs transferred over properly and worked with staff to resolve any remaining problems. Troubleshooting on any issues that arose because of the migration. Supervised four other technicians by creating their schedules, reviewing their completed work, and mentored by showing other techniques in our work.Helpdesk – Because of my performance on the migration project, my managers and other Shell staff provided recommendations for me to join the Shell IT. While on the helpdesk I provided technical support for a variety of applications especially MS Office. Provided documentation and resolutions on all calls received. Worked in active directory to provide first level troubleshooting on log in issues. Occasionally went to various Shell sites to train with local IT staff and work on desktops and laptops.

Computer And Information Systems Security/Information Assurance, 4.0

Transferred from University of Hawaii after obtaining job at HPU. Continuing degree in CIS.

Computer And Information Systems Security/Information Assurance, 4.0

Continuing degree started at Florida Atlantic University

Computer Information Systems

Activities and Societies: Member of FAU swim teamLeft of own accord in 2001 to pursue IT related work after internship at Citrix

Education record