Scott Gray Email & Phone Number

Charlotte, NC, US

Houston, TX, US

Souderton, PA, US

• Manage business to business sales activities across multiple dealer accounts throughout the Southeast (NC, SC, GA, AL, TN & FL) and boost sales performance by providing support and hands on training to owners, sales.
• Grow the business through visiting and securing new dealers to advertise, support, and sell all Craft-Bilt's products.
• Oversaw the redesign of the onboarding experience for plant and system training for new regional managers to be effective more quickly.

Richmond, Virginia, US

• Served in a special assignment developing an operational model to ramp up the online business and shift from local store sales model to centralized online office in support of nationwide brand expansion, managing teams.
• Led the testing, development, and deployment of the new Omni channel process aimed at transforming the customer experience.
• Provided multi-faceted leadership, collaborating with management across the organization to oversee compensation, operations, HR, legal, sales, and service.

Richmond, Virginia, US

• Led a team of 1200, with 32 direct reports, developing scalable processes that improved sales, training, coaching, and mentoring in strategic planning, consultative sales, customer experience, and talent management..
• Assisted the development of a remote visiting process to assist Divisional and Regional leaders to be able to visit and develop action plans using a standardized visit plan.
• Developed an individual development plan process to simplify development for target competency behaviors, allowing leaders an expedited process to measure progress.

Richmond, Virginia, US

• Led a team of 620, with 16 direct reports, identifying and redefining value propositions to create increased sales opportunities.
• Directed a team of General Managers in sales operations processes with responsibility of $1B in annual revenue.
• Excelled in raising competency levels among leadership teams, promoting 20 Managers and 10 Senior Managers in a year.
• Helped redesign, test and implement a new onboarding program to help streamline the experience and get newly hired sales consultants selling.

Richmond, Virginia, US

• Led a team of 295, with 12 direct reports, while defining critical business drivers and formulating strategies to enhance operations. This included holding full P&L responsibility for $250M in annual revenue.
• Led cross-functional teams through organizational and structural development and product line growth.
• Mentored 28 managers and ~300 associates, elevating capabilities in alignment with business goals through targeted professional development training.
• As Regional Captain for staffing and onboarding, influenced locations to achieve their staffing execution which resulted in being staffed to target as a regional team.

Minneapolis, MN, US

Led a team of 7 Executive Team Leaders and 140 team members responsible for departments worth over $28million.· Awarded “Strongest Contributor" the first two quarters of 2010.· Earned highest score within district for the execution of corporate objectives.· Received highest score among all store managers for the Effective Management Survey (measures.

US

Led, managed, trained, and directed staff and operational oversight for a global logistics facility with an annual budget of $50M. · Directed the start-up and execution of a new night shift team. Initiatives included recruiting, hiring and training, establishing culture, creating & implementing new processes, and reporting progress to senior leadership.·.

Bachelor Of Science - Bs, Business Administration And Management, General

Associate Of Arts - Aa, General Studies