- Led and managed multiple restoration projects from inception to completion, ensuring timely delivery within budget and scope.- Coordinated with clients, insurance adjusters, and subcontractors to develop project plans, schedules, and budgets.- Conducted site assessments to identify damage, determine necessary repairs, and develop detailed restoration strategies.- Supervised on-site activities, managed resources, and ensured compliance with safety regulations and industry standards.- Monitored project progress, resolved issues promptly, and provided regular updates to stakeholders.- Implemented quality control measures and conducted inspections to ensure high standards of workmanship and customer satisfaction.- Prepared and managed project documentation, including contracts, change orders, and final reports.

- Corresponded with clients about issues and concerns they were having with our systems.- Tested issues and wrote up escalations to our Tier 2 team to be evaluated as bugs.- Handles high volume tickets and spoke clients to resolve issues in a timely and efficient manner.

Insurance Broker in the the Las Vegas area providing services for all your insurance needs

Agent licensed to sell insurance through New York Life Insurance Company.

Provided support to Auto adjusters as they took care of clients by sending required letters to both involved parties, running insurance and license searches.

Helped run the daily operations of the store, as well as served as visual manager. Also interviewed and hired employees.