Scott Hagemeyer Email & Phone Number

Saint Paul, MN, US

Greater Minneapolis-St. Paul Area

Safeguarding Civilization

Greater Minneapolis-St. Paul Area

Safeguarding Civilization

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

My primary focus in this role lies on developing the Business Resiliency Use Cases that the platform offers out of the box. This includes the RSA Archer platform's Incident Response, Business Continuity & Disaster Recovery Planning, Business Impact Analysis, and Crisis Management areas. The team I'm on serves as a SME team for Product, Support, and.

Greater Minneapolis-St. Paul Area

In this position I was responsible for all technical aspects of the Bank's eGRC Platform. This included managing all of the servers, SQL databases, and platform instances for updates and performance, as well as coordinating support and resolution of issues. I managed a support team who handled all inquiries about the platform as well as processed end-user.

Greater Minneapolis-St. Paul Area

I took on additional responsibilities with the team by becoming manager of the support team (managing a staff of two), as well as transitioning into an application developer for the platform. My primary responsibilities were for the Centralized Issue Tracking and eGRC Request solutions (16 modules, all heavily customized), with additional focus on.

Greater Minneapolis-St. Paul Area

I was one of two people responsible for handling the support needs of both the development team I worked with as well as all of the end users. Responsibilities included becoming a Subject Matter Expert in the Archer Platform (including the specific configurations of the 200+ modules in play), replying to instant messages and emails, as well as hosting.

Greater Minneapolis-St. Paul Area

As a Covert Agent, I performed repairs and setups on client technology such as computers, Harmony remotes, tablet computers, and smartphones remotely. I had a unique working environment in that I did not have hands-on access to the products I was repairing and had no direct supervision as I worked from home. This required a certain level of forethought to.

Greater Minneapolis-St. Paul Area And Lincoln, NE Area

In this position, I was responsible for diagnosing and repairing a variety of consumer electronics from within client's homes. Another large part of this job was client communication in sometimes-tense situations when client expectation is not consistent with available resources. As Agent on Deck, I traveled to homes and businesses to provide direct repair.

Lincoln, Nebraska Area

In this position, I was responsible for diagnosing and repairing a variety of consumer electronics inside the Geek Squad Precinct. I also provided trainings and skill assessments for other employees in this role.

Responsible for teaching and overseeing the lab portion of METL360/METL260 course.

Lincoln, Nebraska Area

In the Apple Expert position, I specialized in the sales and services of Apple products. I also took a floor lead position where I did the employee scheduling, handled customer issues and complaints, led product and service trainings, as well as coached my peers for development of their customer service interactions.

St. Peter, MN

One project I worked on was conducting optics research in the field of laser speckle statistics. As a part of this project, I was responsible for programming the apparatus, as well as creating an extensive Excel spreadsheet for data analysis, logging, and reporting. In another project, I conceived and constructed an automated system for taking ultrasonic.

St. Peter, MN

Led a course teaching students with limited programming background the basics of program design, input/output, and syntax. Basic Stamp II microprocessors were used to control the robots using the information from an array of sensors. Students competed in a Sumo-Bot and obstacle course challenge at the end of the course. Responsibilities included debugging.

St. Peter, MN

Assisted with setup, supervision, and maintenance of Physics labs and equipment. Supervised the operation and maintenance of the campus observatory. Also assisted with department-wide research projects on various topics including renewable energy and acoustics.

Bachelor Of Arts, Physics

Masters, Mechanical Engineering

Activities and Societies: American Society of Mechanical Engineers