Scott Harken Email & Phone Number

Specialize in the K-12 Market covering all of MN.

Specialize in the K-12 Market Covering New England Area

Sr. Account Manager covering the New England territory.

Minneapolis, Minnesota

Highlight and leverage Oracle's Customer Experience Applications that include CRM, Social and Digital Marketing SaaS offerings directly or via partners.Primary job duty is to consulate and negotiate business applications software/solutions and related services to prospective and existing customers. Manage sales through forecasting, account resource allocation, account strategy, planning and post closure customer support. Develop solution proposals encompassing all aspects of the… Show more Highlight and leverage Oracle's Customer Experience Applications that include CRM, Social and Digital Marketing SaaS offerings directly or via partners.Primary job duty is to consulate and negotiate business applications software/solutions and related services to prospective and existing customers. Manage sales through forecasting, account resource allocation, account strategy, planning and post closure customer support. Develop solution proposals encompassing all aspects of the application. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreement to close. Identify and develop strategic alignment with key influential third party prospects and partners.Oracle Applications provide complete choice and a secure path for customers to benefit from the latest technology advances. Oracle Applications Unlimited is Oracle's commitment to customer choice through continuous investment and innovation in current applications offerings.The powerful combination of complete solutions and complete choice drives better business performance and helps customers tailor their enterprise business and IT strategy, optimize their IT investments and use IT as a strategic point of differentiation.Oracle Thunderbolt CertificationSandler Sales Method Certification Show less

Greater Minneapolis-St. Paul Area

Aligned to strategic accounts in the areas of finance, supply chain and performance.

Greater Minneapolis-St. Paul Area

100% + of Quota 2007-2010•Prospecting for clients on a referral basis within clearly defined markets •Developing and maintaining long-term relationships with clients •Listening empathetically, gathering facts, analyzing needs and making responsible recommendations •Expanding personal knowledge and skills through joint work with fellow associates

Greater Minneapolis-St. Paul Area

•Oversee and manage all areas of the restaurant and make final decisions onmatters of importance to guest service.•Adhere to company standards and service levels to increase sales andminimize costs, including food, beverage, supply, utility and labor costs. Ensure compliance with operational standards,company policies, federal/state/local laws, and ordinances.•Responsible for ensuring consistent high quality of food preparation and service.Maintain professional… Show more •Oversee and manage all areas of the restaurant and make final decisions onmatters of importance to guest service.•Adhere to company standards and service levels to increase sales andminimize costs, including food, beverage, supply, utility and labor costs. Ensure compliance with operational standards,company policies, federal/state/local laws, and ordinances.•Responsible for ensuring consistent high quality of food preparation and service.Maintain professional restaurant image, including restaurant cleanliness, properuniforms, and appearance standards.•Estimate food and beverage costs. •Estimate food AND BEVERAGE needs, place orders with distributors, and schedule the delivery of supplies.•ServSafe certified.•Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.•Ensure that proper security procedures are in place to protect employees,guests and company assets.•Manage shifts which include: daily decision making, scheduling, planning whileupholding standards, product quality and cleanliness.•Investigate and resolve complaints concerning food quality and service.•Provide direction to employees regarding operational and procedural issues.Interview hourly employees. Direct hiring, supervision, development and, whennecessary, termination of employees.•Conduct orientation, explain the Stella's Philosophy, and oversee thetraining of new employees.•Develop employees by providing ongoing feedback, establishing performanceexpectations and by conducting performance reviews.•Maintain an accurate and up-to-date plan of restaurant staffing needs. Show less

Greater Minneapolis-St. Paul Area

• Prepared presentations for price quotes, credit terms and sales contracts to commercial accounts such as General Mills, Ryan Construction, McGough Construction.• Contacted prospects using a disciplined approach to lead generation converting to sufficient sales opportunities• Generated revenue opportunities by developing and qualifying new sales leads.

Greater Minneapolis-St. Paul Area

• Provided insurance and investment counsel to clients, receiving National Quality Award for the three years.• Grew client base by 25% through providing excellent customer service and referrals.• Developed customized insurance program to suit individual customers, often covering a variety of risks.• Developed clientele by networking to seek out customers and create lists of prospective clients.