Scott Hilger Email & Phone Number

Concord, California, Us

Assetmark is a financial services company that provides investment consulting and portfolio management services to financial advisors and their clients. The company was founded in 1996 and is headquartered in Concord, California. Assetmark offers a range of investment products and services, including mutual funds, exchange-traded funds (ETFs), separately managed accounts, financial planning, and wealth management tools and resources. The company's mission is to help financial advisors build strong and successful practices by providing them with the tools and support they need to serve their clients effectively.As a Salesforce Product Owner, I am responsible for defining and prioritizing the features and functionalities of our Salesforce platform. I work closely with cross-functional teams, including sales, marketing, and IT, to understand the needs of our customers and stakeholders and translate them into clear and actionable product roadmaps. My responsibilities include: ● Developing and maintaining a product roadmap● Collaborating with cross-functional teams to define, refine, and prioritize user stories and requirements● Working with development and testing teams to ensure timely delivery and quality of new features and functionality; ● Effectively communicating with stakeholders at all levels. Key Accomplishments:● Worked as Technical Lead and Architect of major implementations and initiatives.● Successful roll-out of Vonage Contact Center in the Salesforce Omni-Channel environment.● Successfully implementing Flosum, a CI/CD pipeline, into the Salesforce team ecosystem.● Successfully implementing Mulesoft to accommodate SOX compliance requirements.● Successfully implementing a Salesforce to Jira bi-directional sync.● Successfully fixed a non-working Salesforce knowledge implementation.My experience with Salesforce and my strong project management and communication skills enable me to excel in this role.

Ottawa, Ontario, Ca

Pythian is a global IT product and services company that helps businesses adopt disruptive technologies to advance innovation and increase agility. Our consulting, implementation and managed services solutions help businesses realize value from their data assets, accelerate software delivery and enjoy more reliable, scalable IT systems.● Develop and manage end-to-end project plans and ensure on-time delivery ● Perform risk management on projects ● Be an excellent communicator with great stakeholder management skills ● Interface with engineering teams and client teams for project requirements and scope ● Interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team ● Work closely with Product Management & Engineering teams both within Pythian & Clients and provide strategic insights to define & improve product features ● Provide technical leadership to the project team, and drive closure of technical issues by working with the managed services teams and client teams ● Develop metrics to monitor project performance and bring in best practices, and champion process improvement initiatives across the organization ● Play the role of a key advisor to the managed services teams ● Motivate and guide highly technical Database Administrators and Service Reliability Engineers● Participate in preparing and reviewing SOW's for new and existing clients.● Created roadmaps, program plans, and scrum boards● Set up a calendar and facilitated cadence, agile events, and shared measurable outcomes● Work with vendors such as Google, Azure, and AWS on PSF and PSO funded initiatives

Mountain View, California, Us

Intuit Inc. is a business and financial software company that develops and sells financial, accounting and tax preparation software and related services for small businesses, accountants and individuals.● Develop Salesforce solutions utilizing best practices.● Lead projects to provide analytic insights to support business clients' needs to drive change. ● Utilize various analytical methods to provide all stakeholders with analysis, insight and direction. ● Identify business problems, negotiate a proposed solution, execute, present, track and implement the solution.● Present complex solutions at appropriate levels depending upon the audience in question.● Drive requirement reviews, incorporating feedback, joint analysis of requirements with internal and external cross-functional teams.● Document requirements in form of use cases, user stories, and business rules.● Translate business requirements into functional requirements/ specifications.● Business process definition, flow-charts - current state and future state.● Provide revenue projections and opportunity cost analysis to product managers and business leaders.● Release Management.● Coordinate and conduct UAT testing.● Communicate Release information with impacted business units.● Develop Cross-platform customer self-service solution utilizing Ruby,

Tucson, Az, Us

J.D. Mellberg is the largest Annuity brokerage firm in the world with marketing spends ranging in the tens of millions a year including both television and digital media.Key player in developing and improving functionality for a blended (Inbound/Outbound) high frequency call center utilizing the Salesforce Sales Cloud and integrated solutions.● Design and Implement a company-wide CRM solution using Salesforce, Five9 and Salesforce Marketing Automation (ExactTarget)● Design, Implement, and Maintain a high availability and load balanced server environment and repository environment for development and deployment of digital properties.

Tucson, Az, Us

Directed digital marketing and customer experience initiatives across all J.D. Mellberg Financial digital properties including Senior Annuity Alert, Expert Annuities and J.D. Check. Primary areas of focus includes customer acquisition, Salesforce/CRM development, website operations, coordination between traditional and digital media advertising efforts, vendor management and project management.● Increased Conversion Rates for landing pages and digital creatives through programmatic A/B and Multivariate split testing.● Managed over 1 million dollars a month in ad-spend through media buyers, email campaigns, search engine marketing and CPM/PPC campaigns.● Generated over 1,000 leads a day through landing pages to be contacted by the in-house sales floor.● Hiring capable team members for multiple roles within the marketing department.

WAM Media Group is internet advertising group that managed the advertising for both in-house campaigns and for external clients. They also developed one of the largest pay-per-click networks of its time allowing real-time bidding of 3 and 6-up banner placements on thousands of properties on the internet.Managed much of the technology integrations and requirements within the company as well as programming designs for ad spaces that were dynamic, interactive and cross-browser compatible.● Increased Conversion Rates through landing pages and digital creatives through programmatic A/B and Multivariate split testing.● Setup and integrate Affiliate network solutions for multiple clients and offers.● Develop programs using PHP/MySQL/JavaScript custom ecommerce solutions to integrate with multiple merchant services and CRM’s to process and keep track of customer orders.● Designing Marketing Strategies for new to market products and services as well as overseeing the launching of them to the digital marketplace.● Designing and configuring PCI compliant High availability Linux and Windows based server environments.

Regularly contracted out services to companies to do custom programming and marketing optimization services. Below are examples of projects:● Custom CRM Development● Merchant Account Integrations● Regular Split Testing and Optimization● Custom Server Environment Setup and Management● Outsource Development Team Management● Marketing Consulting● Setup and Integration of Common Web Services and CRM’s● SEM Management and Optimization (AdWords, Bing/Yahoo Ads)

Baltimore, Md, Us

At the SSA I was responsible for providing technical support for hundreds of employees in a secure Active Directory network environment. While there I also designed several programs to make daily tasks there quicker and more efficient.

New York, Ny, Us

Innovation Ads was a leading marketing company in internet lead generation. They provided leads for many Fortune 500 companies including the Army National Guard mostly through Co-Reg offers.● Cold-Calling companies to sell lead generation services.● Program custom integration's for each client’s system needs.● Design a system to capture leads as well as vendor management and supplying ad codes for advertising placements.● Setup and Launch Affiliate network to work with affiliates on generating more leads for our clients.

Internet Traffic Pros was a large company early on in the internet nutraceutical marketplace. They introduced products such as the diet patch as well as other products like cable descramblers.Manage all internet marketing duties for a multi-million dollar ad spend for in-house products.