Confident technology leader with 18 years leading network services, contact center and end-user technology teams in entrepreneurial growth-oriented companies. Adept at leading the creation of where technology products and solutions need to evolve. Extensive re-engineering, operational, transformation, design engineering, business continuity planning and risk mitigation experience. Recognized for team development, executing on complex initiatives and resolving mission-critical issues to ensure organizational success.Management:• Financial oversight experience managing multi-million dollar budgets.• Strong IT planning, integration and execution skills.• Leading cross-functional global teams to execute technology roadmaps, integration, and support.• Managing vendor relationships, leading negotiations and reducing expenses.• Developing and guidance for onshore/offshore skilled technical staff. Technical:• International technical leadership execution and experience.• Contact center technology strategy - VoIP, Cisco UCCE voice design, planning and integration.• Enterprise network infrastructure design, planning, and integration of SDWAN, SDA, and ACI.• Large branch office integration.• Delivery of quality technology solutions and products.• Identifying opportunities and re-engineering to streamline processes to improve operational efficiency.• Effectively driving technology change in legacy environments.Note: I value my industry contacts and only accept invitations from past/present colleagues and vendors. If we have not met before, please state the reason for the LinkedIn request otherwise, I will select “ignore” request. Thanks!