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Energy Consulting* Water Heating* Research & Market Analysis* Government & Regulatory Affairs* Testing & Certification* Water Tech/QualityClients: Manufacturers, Facilities Management Companies, Private Equity, Plumbing Contractors, Building OwnersSectors: Residential, Commercial, Multi-FamilyKey Projects:*Winter 2020 - Ongoing Client: Diversified Manufacturer (International) Project: New U.S. Water Heating Product Launch - Sales Channel Strategy, Product Positioning, Pricing Structure, Go-To-Market Planning, Government & Regulatory Hurdles, Testing & Certification Requirements *Fall 2020 - Ongoing Client: Investment Bank (International) Project: Competitive Landscape of Water Heater Market - North American Market, Current Trends & Competitive Dynamics, Sales & Distribution Channels*Spring – Winter 2019 Client: Global Leader in Tankless Technology (California) Project: Post-Acquisition Synergies & Growth Plan - After acquiring a national Facilities Management Contractor, the Manufacturer tasked me with identifying Synergies and developing a Growth Plan*Winter 2019 Client: Private Equity Firm (New York) Project: Tankless Water Heater Hardware - Various Technologies from an Engineering Perspective*Spring 2019 Client: Diversified Manufacturer (Midwest) Project: Commercial Infrastructure Construction - Water Heating & HVAC/R Trends & Pain Points, Current Demand Landscape, Future Trends*Winter 2018 Client: Investment Management Firm (Europe) Project: Regulatory Framework, U.S. Water Heating - UEF Criteria, Energy Star Certification, State-specific Regulations

Business Development, Technical Director, COO* Led new product development and implementation projects* Directed the development, manufacturing, support and permitting of Zero Net Energy and Zero Net Water projects* Created new internal processes and implemented continuous improvement on existing processes utilizing lean tools, building root-cause database, and complex process checklists* Created technical backbone for initial business operations serving the USA* Provided permitting, briefing and training support to local officials for water treatment systems implementation in 23 CA counties, covering 70% of population* Directed product development of proprietary grey water collection & storage tanks * Obtained UL certification for first-of-kind, water-sourced heat pump water heater which gives homebuilders an efficient electric alternative to new home gas connections * Refined rotomolding process for a highly complex appliance by building teamwork between engineering, manufacturing and mold-maker

 Build Better Products through Continuous Improvement, Balancing Consumer Requests with Regulatory Requirements--Leading Product Management, Product Development, Testing & Certification, Government & Regulatory Affairs Teams...* Certified first-ever directory listing of a tankless water heater in EPA’s Commercial Energy Star program* Guided Company through NAECA 3 transition* Increased market acceptance by implementing AHRI Product Performance Certification Program* Oversaw U.S. development of first-ever tank to tankless replacement that eliminates need to remove existing vent* Oversaw International development of proprietary, low-cost, UL-Certified line of stainless-steel vent products Grow Business with Customized Customer Engagement--Responsible for Business Development, Customer Engagement, Training Teams...* Drove MEP/Architecture Firm Business by writing Commercial Specs & developing targeted training programs* Created internal and external technical training programs* Built new Revenue Stream by creating a Nationwide Field Service Business Build Infrastructure & Processes to Maintain Elite-Level Support--As Head of Engineering, Technical Operations, Customer Service & Support Teams…* Responsible for VIP customer relationships* Managed North American Service & Support Operations through 5 U.S. Offices and into Canada* Improved Service Rep engagement with a data-driven, interactive feedback program

 Design and Sell HVAC Controls & Gas Detection Systems