Scott Smith

Scott Smith Email and Phone Number

Vice President User Experience Research and De @ Pascal Metrics
Washington, DC, US
Scott Smith's Location
Washington, District of Columbia, United States, United States
Scott Smith's Contact Details

Scott Smith personal email

Scott Smith phone numbers

About Scott Smith

I specialize in leading teams of user experience researchers and designers for products at all stages of development. My training in research, clinical, and consumer psychology, allows me to deeply understand and empathize with customers, and shape product strategy. Over the last 20 years, I've worked with great teams across several industries, to create simple, persuasive, and profitable customer experiences.Specialties / keywords: User experience research and documentation, wire frames, user experience specifications, user experience requirement definition, product strategy and road map development, mental models, heuristic analysis, usability testing, consumer survey design, questionnaire design, user profiling, task analysis, persuasive interaction design, user interface design, enterprise application design, mobile application design, business intelligence application design, data visualization, financial application design, FinTech, financial modeling and analysis software

Scott Smith's Current Company Details
Pascal Metrics

Pascal Metrics

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Vice President User Experience Research and De
Washington, DC, US
Website:
pascalmetrics.com
Employees:
32
Scott Smith Work Experience Details
  • Pascal Metrics
    Vice President User Experience Research And De
    Pascal Metrics
    Washington, Dc, Us
    View
  • Pascal Metrics
    Vice President User Experience Research & De
    Pascal Metrics Nov 2020 - Present
    Washington, Dc, Us
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  • Pascal Metrics
    Managing Director User Experience Research & Design
    Pascal Metrics Jul 2017 - Nov 2020
    Washington, Dc, Us
    View
  • The Advisory Board Company
    Director User Experience Research & Design
    The Advisory Board Company Jan 2015 - Jun 2017
    Washington, District Of Columbia, Us
    In my role as director, I lead a diverse, distributed team of researchers and designers to bring products to market that solve some of the healthcare industry's most complex business problems. - End-to-end user experience research and design; from discovery, through implementation and maintenance- Management of junior user experience researchers, designers and front end developers- Partnering with executives and product owners to define product vision, strategy, and roadmap- Educating and mentoring internal partners in user experience research and design techniques and best practices
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  • The Advisory Board Company
    Senior Lead: User Experience Research And Design
    The Advisory Board Company Oct 2010 - Jan 2015
    Washington, District Of Columbia, Us
    - User experience research, design and product strategy- Requirements solicitation, facilitation, and documentation- Business intelligence application design- Workflow application design- Data visualization and dashboard design- Usability testing and reporting- Standards and best practices definition- Mentor to junior researchers and designers
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  • Blue Cross Blue Shield Of North Carolina
    Senior User Experience Designer
    Blue Cross Blue Shield Of North Carolina Jan 2005 - Nov 2010
    Durham, Nc, Us
    - User experience research and documentation- Mobile application design- Web application design*- eCommerce website design, - Intranet design - Usability evaluation and reporting- Usability lab construction and maintenace- Mentor to junior researchers and designers* Rate Quote application won the Outstanding Achievement Award from Interactive Media Awards (2011)
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  • Godaddy.Com
    Usability And User Experience Specialist
    Godaddy.Com Sep 2004 - Jan 2005
    Tempe, Az, Us
    Integrated user-centered design into the existing development process for GoDaddy's web applications and GoDaddy.com.- Planned and executed usability tests- Conducted heuristic analysis- Web application design - Developed comprehensive documentation outlining critical user-experience activities, and when in the development life cycle they should be executed.- Developed enterprise-wide templates for user experience research and design deliverables.
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  • Marketface Llc
    Ecommerce Usability Project Lead
    Marketface Llc Sep 2003 - Sep 2004
    Planned and conducted usability tests and competitive analysis for major online entities including: Delta.com, Honeywell,1-800Contacts.com, BlueCross BlueShield of Arizona
  • The Hartford
    Usability Specialist / Interaction Designer
    The Hartford Sep 2000 - Sep 2003
    Hartford, Ct, Us
    - Performed usability lab tests, field studies, focus groups, heuristic reviews and interactive analyses of existing applications and systems under development- Contributed to iterative user interface design of a variety of complex systems ranging from VUI to GUIs through user research, usability and QA testing- Developed usability testing plans, created task-based scenarios,customized questionnaires, facilitated research, tested participants, analyzed results, and made recommendations- Integrated contemporary strategies into The Hartford’s existing development methodology, including task analysis, personas, wire frames, interaction design, and usability testing- Collaborated with enterprise-wide groups in marketing, sales, support, and IT to ensure consistent, usable products
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Scott Smith Skills

Usability Testing User Experience User Centered Design User Interface Design Persona Heuristic Evaluation User Interface Interaction Design Wireframes Usability User Experience Design Information Architecture Experience Design User Research Usability Engineering E Commerce Web Applications Mobile Applications Card Sorting Task Analysis Heuristic Analysis Information Design Human Computer Interaction Wire Framing Web Application Design Leadership Agile Methodologies Requirements Analysis Mobile Application Design Persuasive Technology User Profiling Contextual Inquiry Design Research Survey Design Mental Models Customer Driven Innovation Focus Groups Web Design Sdlc Management Strategy Business Intelligence Software Design Requirements Gathering Financial Applications Fintech Financial Modeling Project Management Visio

Scott Smith Education Details

  • Arizona School Of Professional Psychology
    Arizona School Of Professional Psychology
    Clinical Psychology
  • University Of Rochester
    University Of Rochester
    Psychology

Frequently Asked Questions about Scott Smith

What company does Scott Smith work for?

Scott Smith works for Pascal Metrics

What is Scott Smith's role at the current company?

Scott Smith's current role is Vice President User Experience Research and De.

What is Scott Smith's email address?

Scott Smith's email address is ss****@****hoo.com

What is Scott Smith's direct phone number?

Scott Smith's direct phone number is +120233*****

What schools did Scott Smith attend?

Scott Smith attended Arizona School Of Professional Psychology, University Of Rochester.

What skills is Scott Smith known for?

Scott Smith has skills like Usability Testing, User Experience, User Centered Design, User Interface Design, Persona, Heuristic Evaluation, User Interface, Interaction Design, Wireframes, Usability, User Experience Design, Information Architecture.

Who are Scott Smith's colleagues?

Scott Smith's colleagues are Vishal Naik, Katie Mccormick, Mba, Ellen O'neal, Allan Frankel, Nasrull Mohd, Markos Pantelides.

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