Scott Jackson Email & Phone Number

At Bitfocus, we create technology that advances solutions to our greatest social challenges. Our software, Clarity Human Services, is the fastest-growing homelessness data platform in the nation, providing solutions for HMIS, case management, and more. Comprised of technology and public policy professionals, our staff are individuals who are passionate.

Detroit, Michigan, United States

Responsible for the continued development, implementation, and oversight of Detroit's Coordinated Entry System (CAM) including management of partnerships, strategy, policy, governance, evaluation, and funding.

Detroit, Michigan, United States

- Manage cross-functional team of eight responsible for all back-office Coordinated Entry duties including data management, referral coordination, population-specific work, and housing voucher coordination- Provide leadership in midst of program transition to support staff and continued operation of core Coordinated Entry services- Ensure program.

Detroit, Michigan, United States

- Led systems change efforts to improve the effectiveness of Detroit’s Coordinated Entry System (CAM)- Provided strategic direction and oversight for CAM’s population specific work on Veteran, Youth and Chronic homelessness- Developed cross-systems partnerships to expand resources available to people experiencing homelessness presenting to CAM- Managed.

Detroit, MI

- Built community partnerships across social service systems and with provider partners- Supported system change efforts through research, data analysis, and project management- Coordinated implementation of Salesforce platform and ongoing administration- Developed and implemented CAM communications strategy- Coordinated CAM staff training and professional.

Portland, Oregon Area

- Managed vendor office supporting 160+ people experiencing homelessness and poverty- Ensured office is a welcoming and inclusive space for all- Intervened and de-escalated crises and conflicts in team based model prioritizing safety- Maintained vendor accounts and records utilizing Salesforce database- Analyzed vendor sales and managed vendor sales.

Portland, Oregon, United States

- Directly assisted people experiencing homelessness and poverty in accessing basic resources- Fostered safe and welcoming office environment and drop-in space- Supported vendor program operations through data entry, event coordination, andadministrative support

Portland, Oregon Area

- Directed and coordinated the Service Experience Team program connecting studentvolunteers with partner community nonprofits- Supervised and mentored seven student leaders- Led two alternative break service trips- Co-taught leadership development class

Portland, Oregon Area

- Managed and directed 25+ weekly volunteers- Created new system to manage poetry and puzzles for the newspaper- Restructured volunteer intake and training process- Revised handbooks for vendor office processes and the Jesuit Volunteer- Created system for inventorying and soliciting in-kind donations

Portland, Oregon Area

- Facilitated seventeen immersion trips, educating over 200 students about homelessness- Developed a new program guide on marketing, recruitment, coordination, and facilitation- Created evaluation materials and data tracking system for immersion program- Established written curriculum and learning materials for immersion program- Co-coordinated JOIN’s day.