Scott B. Email & Phone Number

Swansboro, Nc, Us

Swansboro, Nc, Us

Mentor, Oh, Us

South Jordan, Utah, Us

• Strong communication and negotiation skills with peers, managers, and clients• Leads cross-functional project teams, ensuring tasks are completed on time and within scope• Manages complex analytics and data reporting projects for a single organization• Develops key project governance documents• Efficiently allocates project team resources and communicates resource capacity• Coordinates subject matter expert engagement to address business needs• Acts as a liaison between project team members and management• Proactively assesses project activities, builds contingency plans, and mitigates risks• Manages project scope and ensures scope changes are approved• Evaluates project activities for quality and performance• Monitors and reports project benefits• Provides performance feedback to the team and individuals• Adheres to project management methodology, promotes best practices, and process improvement• Holds project resources accountable for meeting performance metrics• Collaborates with clients to understand their business processes• Delivers professional presentations to management and stakeholders• Demonstrates strong project manager behaviors: organization, accountability, collaboration, relationship management, time management, risk management, and mitigation

Zurich Airport, Ch

•Lead, manage, and administrate small to medium projects and programs.•Manage Stakeholders located in Management.•Manage business requirements and audit their fulfillment within the project.•Assure the compliance of projects to Swissport`s IT and legal frameworks.•Act as an ambassador for Swissport IT project management standards

Plano, Texas, Us

Assisted with management of a project portfolio focused on transformation and innovation to achieve maximum return on investmentContinuously analyzed portfolio allocations to ensure on-going alignment with evolving organizational goals, targets and risksMonitor, measure, analyze and report on portfolio resource utilization, allocations and SDLC life cycles to ensure alignment with the corporate budget and strategy, and provide Executive reportingAssisted with maturing the portfolio analysis and reporting capabilities

Atlanta, Georgia, Us

Worked on projects to help clients submit for PQRS reporting and completed perquisites for Meaningful Use implementationsCreated and maintained forecast budgets and projections in Clarity for legacy and upcoming projectsCommunicated with cross functional teams in order to complete work, created team atmosphere to enable team cohesionCreated process flow and standard operating procedure documentation in order to produce accurate and efficient results for team

St Louis, Missouri, Us

Primary Subject Matter Expert (SME) for troubleshooting issues with Cerner Electronic Medical Record (EMR) applications pertaining to hospital “smart” rooms, otherwise known as Cerner CareAware platform; worked to define and identify requirements needed for upgradesProvided analyst support for maintaining and upgrading system software integration with patient records with regards to Cerner CareAware platform (Stafflink, Alertlink, Capacity Management, MyStation, VitalsLink, BMDI)Led small team by prioritizing tasks and point of contact for issues or escalations when doing QA on integration upgradesWorked with cross departmental teams to make sure implementations were completed with full transparencyResponsible for PACS thick and thin Citrix client upgrades, both software and hardware, for entire hospital system

St Louis, Missouri, Us

Secondary SME and analyst for troubleshooting applications for Cerner CareAware platformWorked with medical devices, (ex. Welch Allyn, GE and Hill Rom) to get data to flow into patient EMRInstalled new hardware to improve performance for users of high end medical equipment (PACS), savings to the new hardware and vendor accumulated to approximately $250,000

Hanover, Md, Us

Troubleshooting PC issues with 450+ workers of Agnesian including Windows errors, printer errors, software configuration errors, and re-imaging of PC’s due for Windows refreshEscalation point after initial triage was done by Service Desk employeesWorked within the department to reduce the amount of wasted time and processes

Zurich, Ch

Research the names of insurance clients and input into databaseWorked to define and improve processes while recording in a body of knowledgeFulfill group goals set by department, 500k records updated and another 500k records to be updated by June of 2014

Worked on different projects towards a successful project completion, such as trying to minimize losses due to customer claims due to theft or catastrophic eventsFacilitated information between project managers and project members via reports, emails, or meetingsResearched and provided detailed software analysis of programs and data for associated projects, such as moving all functions from HP Quality Center to RallyAssisted Business Support team by cataloging bugs for future rollouts in priority based databaseMember of Explore team, in which, researched new revenue streams for the company and increasing ways for employees to be empowered by the company resulting in enriched employee satisfaction and collaboration

Boston, Ma, Us

Assist both Project Engineers and Project Managers with streamlining different aspects of a project by lessening their load and taking over aspects to help them with customers, such as providing guidance to troubleshoot areas of concernPrepared and prioritized reports showing the progress of projects for upper level management with details needed for completion and outstanding milestones; reports were extracted from Oracle into MS Excel models showing pivot tables, charts and graphsExpedited customers and vendors with outstanding project documents and requirements based on late reportsCollaborated with engineers to modify information on technical documents and drawingsHelp maintain and manage an Oracle based database with respect to revolving data demands

Boston, Ma, Us

Directly control the flow of technical documents in and out of the company via MS Access ’97 database, including different aspects of storing data in secure locationsGenerated custom data documents and reports; heavy Excel knowledge to show trouble areas via large formulaic techniquesRecord the arrival of documents based on a PO based inventory system for uses of billingStakeholder and member of team that helped move from Access ’97 database to Oracle based systemProvided input about business needs and I was given the responsibility and authority for development of the new systemProvided processes and tutorials with detailed walk-throughs, screenshots and FAQ’s for new Oracle system