Lead high-performing team of 10 staff who bolster business growth by managing all aspects of employee experience, engagement, retention, and performance. Strategically oversee firmwide leadership development and collaborate with General Managers to drive business line performance via customized local talent solutions.- Design annual employee engagement survey; partner with 260+ leaders on roll-out, yielding 90%+ compliance; analyze results to generate global and local action plans with CEO- Grow leadership bench by implementing 6 high-potential cohorts for 120+ leaders and educating 800+ managers annually; design content for and execute 100+ 360 leadership assessments- Launched and scaled “Learning and Development Solutions” to support business lines with targeted learning, career growth, engagement, and retention projects yielding 110+ solutions per year- Innovate global firmwide orientation on culture, mission, industry knowledge, and skills for 800+ staff annually- Enhance staff development by overseeing 100+ instructor-led courses for 1600+ staff annually via “The Advisory Board Company University;” curate 200-course eLearning library generating 800+ users and 1600+ staff hours- Planned, designed content for, merchandised, and executed “ElevateLIVE!” in Washington, D.C. and Chennai, India for 3300+ staff; the 3-day event featured the CEO, guest speakers, breakouts, and panels

Oversaw a team of 7 staff who drove next-generation innovations in firmwide training, onboarding, communication, engagement, and retention to support a rapidly expanding global enterprise. Developed scalable, high-profile solutions to meet growth demands; owned projects to break down silos across 16 offices and integrated acquisitions.- Built the firm’s intranet, “The Board Room,” in Salesforce with interactive and custom views; launched “Board Room News” firmwide weekly e-newsletter; implemented Chatter to foster collaboration and reduce email volume- Championed onboarding, training, and cultural assimilation for 7 key acquisitions- Redesigned and analyzed firmwide exit survey to inform drivers of turnover and to compete with changes in market demand; enhanced focus on retention led to record-breaking 16% turnover (down from 21% the previous year)- Launched “Milestone Recognition” in partnership with CEO to honor staff and retain critical talent

Directed team of 4 staff to generate scale across firmwide Learning and Development offerings to support global business expansion, increased diversification and seniority of talent base, and launch of education practice.- Partnered with CEO to execute annual “Firmwide Meeting” and “Town Hall Meeting Series” for 1000+ global staff- Designed and ran firm’s 30th anniversary celebration featuring the founder and current and former CEOs- Launched senior-level onboarding program for 10+ managing director-level staff annually- Created firmwide “1000 Strong” campaign with CEO to celebrate personnel growth milestone- Devised the “Advisory Board Education Series” featuring “Signature Week” education of launch products and services