Scott Kaplan Email & Phone Number

Redmond, Washington, US

Wilmington, Delaware, US

Deliver live classes and career mentoring to SREs.

Redwood City, California, US

• Virtualization: Proxmox, Kubernetes; Storage: Mogile, Ceph;Monitoring: Nagios, Prometheus, Grafana; Database: MySQL, Scylla
• Quickly onboarded to full on call rotation and ran postmortems

Mountain View, CA, US

• Built and managed successful SRE teams using best practices
• Preached the gospel of SRE according to Google to GCP's top 50 customers
• Managed Agile software teams
• Improved the diversity of the hiring pipeline

San Francisco, California, US

• Directly responsible for all backend server work, protocol development, HTML5 client, DevOps deployment in AWS, managed all engineering functions and established best practices
• Recruited and managed local and offshore engineers that handled iOS, Android, Blackberry and Windows native apps as well as front-end CMS developer
• Delivered apps against a non-negotiable deadline - event start
• Constantly interfacing with sales, marketing, partners and customers to re-prioritize and iterate product using a company-wide agile process

• Developed VoIP call management software to initiate, monitor and log 1M calls per day
• Designed and installed lights-out colo cabinet at 200 Paul using combination of Cisco, Linux and BayTech
• Negotiated and implemented cross connects to Level 3, XO, Genuity
• Founded company which reached $1M annual revenue in 3 years

• Developed highly reliable, lights out, turnkey platform
• Designed and installed core colo facility at Level 3 to back haul private WAN with Adtrans, Cisco and Linux
• Deployed in 35 building in the Northern CA region
• Direct responsibility for engineering and operations
• Responsible for strategic and business planning, marketing plan, product definition and development
• Secured angel and Series A funding

• Hired to recruit team, establish best practice, QA and doc to ship a quality product in time for Interop
• Product won the Best of Show award at 1995 Interop
• Kleiner/Hummer-backed start-up sold to CompuWare for $30M

• Established West Coast software engineering office, consisting of dev, QA, doc and system support
• Developed TCP/IP server platform on Windows NT
• Created the company’s first QA group using CI techniques
• Authored RFC 2165. Served as IETF working group chair
• IPO in 1994

Norman, Oklahoma, US

• Developed NETBIOS over TCP/IP print spooling system to replace Unix LP print spooler
• Developed IPC mechanism to locate and communicate with peer processes in a distributed environment
• Interfaces with ISO infrastructure: X.500 and ASN.1 compiler

Houston, Texas, US

• Automated integration of services into HP’s company-wide TCP/IP network using Chef-like service
• Network architect for the lab
• Created Unix-based software ticket system connected to HP proprietary ticket system
• Instructed field staff in the theory of operation and maintenance of HP equipment
• Created courses and software used in course and instructor scheduling