Scott Mineo Email & Phone Number

Ashburn, Va, Us

Ashburn, Va, Us

Ashburn, Virginia, United States

• Conduct comprehensive opposition research, identify key vulnerabilities, monitor media trends, and provide strategic messaging recommendations that improve campaign effectiveness.• Led strategic planning and brand development initiatives, managed content creation and distribution, and built strong relationships with community leaders.• Conduct in-depth policy analysis, prepare candidates for effective public engagement, and serve as a liaison to key political figures, facilitating successful communication strategies and policy advocacy efforts.• Created legislative and policy-related custom GPT models to enhance data analysis, client reporting, and messaging.

Greater Atlanta Area

• Achieved NPS scores of 9+ by providing expert consultative support, utilizing data-driven insights, and proactive issue resolution for top MSS clients with an ACV exceeding $10M.• Increased average revenue per client by 15% by ensuring seamless delivery of security services, adhering to contract terms and SLAs, and identifying and capitalizing on cross-selling opportunities.• Developed and implemented a comprehensive monitoring process, surpassing client expectations and reducing client escalations by 15% through swift issue resolution and proactive client communication. • Led and supervised cross-functional security, business, and product teams, effectively steering security remediation objectives, optimizing resource allocation, and leading project meetings to ensure goals were met. • Utilized advanced data analysis techniques to produce actionable metrics, conducted regular review meetings to monitor issues, manage enhancement requests, and oversee architectural modifications, leading to client environment upgrades.

Ashburn, Va

• Managed the full lifecycle for Verizon's largest MSS clients (ACV > $4.3M), proactively advocating for client interests by collaborating with MSS teams (SOC, PMO, Sales, Operations, Development, Device Management).• Supervised security business and product teams, effectively overseeing security remediation objectives, diligently tracking tasks and schedules, optimizing resource allocation, and leading project meetings, resulting in successful remediation efforts. • Delivered customized monthly/quarterly metrics, identifying areas of improvement for clients by highlighting security threats, potential risks, and device performance, resulting in enhanced client security posture.• Actively participated in security implementations, meetings, and progress monitoring, ensuring compliance with client requirements, and achieving a 100% SLA accomplishment through meticulous planning and execution.

Herndon, Va

• Provided consultative post-sales support to Fortune 1000 MSS clients (MRR > $500,000), proactively managing client interests, contracts, and SLAs across multiple MSS teams, ensuring MSS exceeded client expectations through diligent monitoring and strategic interventions.• Conducted in-depth security service and threat reviews for assigned clients using advanced data analysis techniques, identifying areas for improvement, and showcasing the value of Symantec’s MSS services, leading to above-average NPS survey results.• Managed all post-sales relationship activities, security services, and investments for assigned clients, advising on network security enhancements, and combatting cyberattacks, formulating strategies to secure critical assets, resulting in improved client security posture.• Successfully facilitated discussions on sales expansion opportunities within assigned MSS accounts, driving a 25% increase in upsell revenue and a 10% increase in average revenue per client through targeted strategic initiatives.