Scott Kachman Email & Phone Number

Responsibilities:- Lead a team of technical support staff- Analyze and resolve complex technical issues- Install, configure, and maintain computer hardware and software- Troubleshoot and resolve issues related to operating systems, mobile devices, and network connectivity- Manage and configure the Unifi equipment- Monitor and maintain Network & Trace and track Threats- Develop and implement policies and procedures related to technical supportSkills:- Strong knowledge of Connectwise, Automate, Screenconnect- Cybersecurity programs Threatlocker , Sentinelone , Webroot, - Experience with computer hardware installation, configuration, and maintenance- Microsoft Entra Administration- Experience with Windows Server domain and Desktop systems- Experience with Linux operating systems and Mac OS- Hypervisor and Proxmox Admin for 50+ servers - Patch Managment- Software deployment uninstall and tracking across mass networks. - Admin of appriver to manage licenses and accounts and email threat protection.- Liongard Alert System admin- Knowledge of mobile device management- Experience managing, setup and Installation PFSense firewalls- Strong understanding of all Network Concepts- VOIP experience configuring phones & systems install

West Palm Beach, Florida, United States

Web site development implementation with django , python , php , ajax, c# , asp.netWeb mastering puredebtsolution.com , policy-hub.com , etc.Server scripting PowerShell , python , ruby , bash(bat) Application Creation c# , .net core , pythonproject management , research, team work and leadIT ticket system build out repair and fix Source Code repo Build out and control gitlabNetwork Structure and controlZabbix setup, Reporting and project administration.Script creation and integration of api , any admin management using powershellDatabase administrator mysql, sqlite, mssql, postgre Creation of uncountable number of DB's Php and javascript , css , html , google analytics, Facebook marketingsms and email marketing Server Maintenance and budget / ManagementTraining coworkers to use Database tools and systems.Administration of 67 + servers Aws , Azure , private Linux and windows. Firewall Administration opnsense , SonicWALL , Fortinet Multiple locations remote Admin and Repair Project Management general Consulting

West Palm Beach, Florida Area

Assist in handling the machines with major problems. Microsoft Access support. Scripting Solutions for future use by other employees. Sharing information to current employees. Supporting Branch Offices.Working with Infrastructure closely To handle SCCM Infrastructure solutions.

Fort Myers, Florida Area

Take Calls for Billing callsTake Calls for Customer supportTake Calls for IT assistanceHandle data / query manipulation trough oracle applicationtake summary/manipulate case information

• Security:o Assistant to Security Officero Audit server setup and monitoringo Monitoring of Employee’s • Development:o Development of Boot up scripts o Development of Attendance Website / inventory website• Network System Administration:o Tailoring and creation of Group policy objectso Auditing of server equipment o Inventory Management / Labeling Server Room Connectionso General Helpdesk Assistanceo Answering phone / taking home phone/laptop

Handle calls for large varieties of electronics equipment. support devices across USA.

Boca Raton

Network System Administrator, Network And System Administration/Administrator

Activities and Societies: CCENT Cert Group, ITT Programming Group, Unofficial IT Groupvolunteered my time to help install camera systems.

.Net Programming C#, Computer Programming, A

High School, General Education, A

Activities and Societies: Future Business leaders of America , Chess Team, Anime GroupHigh School learned vb 6 and .net at high school.