Scott Kass Email & Phone Number

Huntington Woods, Mi, Us

Huntington Woods, Mi, Us

Chicago, Illinois, Us

• Configured hardware, devices and software to set up work stations for employees.• Identified and solved technical issues using variety of diagnostic tools and tactics.• Maintained and updated Firm Practice Management Platform• Installed, modified and repaired software and hardware to resolve technical issues.• Provided Tier 1 IT support to non-technical internal users through desk side support services.• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.• Built and provided basic end-user troubleshooting and desktop support on Windows systems.• Trained and supported end-users with software, hardware and network standards and use processes.• Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.• Created, maintained, and audited Workflow Automations in Lawmatics.• Created forms and e-signature templates in Lawmatics and Adobe.• Business Analysis based off reports created in Lawmatics and Vicibox Server.• Generated reports with various platforms for analysis.• Created firm wide intranet using Microsoft Teams and added content to further assist in firm's knowledge basis and procedures.

Clawson, Michigan, Us

• Draft and post the recruitment and alternate recruitment ads for the Labor Certification process for employment-based Green Cards• Draft and file the Labor Certification Form ETA 9089• Maintain and use various spreadsheets tracking the case information• Project Manager for migration of Case Management Systems that include requirements gathering, business analysis of the firm’s procedures and needs, mapping out the firm’s processes using Visio, assist the Office Manager with cost analysis, and advising the firm management about how to proceed with implementing the new Case Management System along with the migration of data from the previous Case Management System.

• Prepare and file Chapter 7 Bankruptcy petitions• Garnishment stoppage and recovery• Prepare and process reaffirmation and lease assumption agreements• File documents using PACER and the Eastern District of Michigan Bankruptcy Court Website• Create and manage systems to track the status of cases in various stages

• Process all incoming mail into Clio Practice Management Software, and distribute to employees• Administer Clio Practice Management Software for the firm• Calendaring for the firm• Send out Summons and Complaints along with Discovery• Create and maintain various spreadsheets to track firm information• Generate Motions and other pleadings to be filed

Birmingham, Mi, Us

• Create and implement new client intake process• Act as receptionist answering phones, scheduling appointments, and greeting guests• Administer technology systems and performed technical support for the firm• Assist in Operations Management- creating and implementing new firm procedures • Assist staff with various tasks: scanning, filing, faxing, etc.

Toronto, On, Ca

• Filed and maintained patent certificates from over 100 countries• Scanned and helped process the recording of patent certificates• Used Microsoft Excel to maintain records of scans, patent certificate intakes, and backlog• Recommended efficiency strategies to team leader for increased department productivity • Preformed general clerical duties, including: typing, operating business machines, scanning, copying, assisting the in processing of mail to be sent and delivered

Southfield, Michigan, Us

Assisted in the drafting of pleadings for paralegals. Assisted paralegals and attorneys in legal research using Lexis. Filed and answered pleadings in a timely manner with the appropriate court system. Occasionally assisted in scheduling appointments for attorneys with clients.Increased office efficiency and organization due to a complete restructuring of the firm's filing system. Updated active red ropes by adding or creating new material as necessary, such as pleadings, discovery, and subpoenas. Implemented a system to handle closed cases, and track materials removed from files to ensure prompt return. Sporadic client transportation and document retrieval. Assisted in the inventory and ordering of office supplies, and performed general office duties, such as data entry and operating business machines.

Back of house food and beverage preparation, including large catering groups. Front of house responsibilities included cashier duties and customer service. Occasionally trained new employees.

Toronto, On, Ca

Provided excellent customer service, including food and beverage preparation, basic cleaning and maintenance, and cashier duties. Also trained new employees, performed twice weekly inventory, and created end of shift reports.

Bachelor'S Degree, Management Information Systems With A Focus In It Management

Management Information Systems, Management Information Systems, General

Associate In Applied Science, Paralegal Studies