Scott Klukas Email & Phone Number

Beachwood, OH, US

Cleveland, Ohio

Enthusiastically looking forward to developing relationships with key stakeholders including; the hotel team, guests, clients, ownership and the local community while inspiring the team through the service pledge and the 5 priorities of the mission statement.

Cleveland/Akron, Ohio Area

Crowne Plaza Cleveland Airport- Responsible for sales and operations of an upscale, 238 room, full service hotel, with 16,000 sq. ft. of meeting space in the Cleveland Airport Market.

Courtyard By Marriott Detroit Southfield

-Responsible for sales, operations, and financial performance for a 147 room hotel with a restaurant, Starbuck's, and meeting space. -Successfully executed a multi-million dollar renovation of public spaces, restaurant, meeting rooms, and public areas while exceeding top and bottom line financial targets in FY2013.

Doublttree By Hilton Detroit-Dearborn

 Responsible for hotel operations in a 347 room property, food and beverage operations, and 12,500 sq ft of meeting space. Achieved $1.187 million over prior year in top line revenue from growing key market segments, securing key accounts, and improving market share FY 2010.  Realized $702,000 improvement in house profit over prior year, and 186%.

 Responsible for hotel operations in a 139 room property, food and beverage operations, and 5,500 sq ft of meeting space. Delivered bottom line financial results despite $330,000 top line shortfall, as a result of deteriorating market conditions of the financial crisis in 2008.  Increased Food and beverage profitability by $60,000 (4.4%) on flat year.

 Responsible for hotel operations in a 238 room property, food and beverage operations, and 12,000 sq ft of meeting space. Implemented a food and beverage menu change, improving capture and food cost. Received excellent rating on annual franchise inspection. Achieved an excellent rating in all Winegardner and Hammons disciplines; Life Safety, METS.

 Accountable for the performance of guest service representatives. Exercised strict labor controls in scheduling. Maintained guest satisfaction levels. Processed weekly payroll for all departments. Entered statistics for daily accounting reports. Assisted in banquet department as captain for large events. Performed night audit shifts as needed.

Ba, Hospitality Management

Activities and Societies: Beta Theta Pi

Hospitality And Tourism Management Minor In Organizational Leadership