Providing managed application services on top of a hybrid public/private multi-cloud platform by a team of over 400 people, over 250 customers, and over 10,000 servers is no small feat. It takes dedicated focus to visualize and manage a large, dynamic workload, and to constant drive for greater service quality and operational efficiency.I am passionate about enabling businesses to achieve their goals through a focus on improving IT service delivery quality and efficiency, by innovating or adopting new technologies, and aligning team's practices for greatest effectiveness.Specialties include: Large scale hybrid multi-cloud managed application service operations, ERP implementation, enhancement, and upgrade projects. Resource management, project management, application development, business systems analysis. Information Technology organizational maturity, Agile, and DevOps practices.