Scott Knutson Email & Phone Number

Minneapolis, Minnesota, US

Minneapolis, Minnesota, US

Primary point of contact for the Military on all military charter contracting, from the annual CRAF submissions to daily availability offerings and awards. Interface with internal stakeholders, Charter Operations, Dispatch, Crew Scheduling ensuring operational success. Developed a Domestic Award Tracking spreadsheet to analyze system trends and bidding.

Minneapolis, MN, US

• Align crew resources with scheduled flight hours through building and maintaining an Excel workforce model. Forecast crew member unplanned absences and the resulting operational impact. Conduct monthly meetings with.
• Improved crewmember unplanned absence forecasting models and the resulting planned crew distributions.
• Designed and implemented Excel models to increase the efficiency and accuracy while reduce the time spent of the pilot award process by 20%

Minneapolis, Minnesota, US

Coordinate all part 135 domestic and international flight activities associated with the planning, scheduling, and ground handling of the aircraft movements to expedite their completion with ultimate safety and in compliance with company procedures and government regulations.

US

Monitor inventory levels within an ERP system, forcast demand with MS Excel, plan replenishments considering a 120 day lead time, while maintaining a 99.5% fill rate.

Synchronized Home Health Care Aids and Nursing schedules with a goal of building and maintaining client/caregiver relationships. Developed and maintained a scorecard measuring the department’s performance. Resulting from the company’s financial pressure, this position was eliminated.

Atlanta, Georgia, US

Supervised a group of Schedulers supporting the premerger Northwest Airlines Flight Attendants. The first point of contact to resolve irregular operations and reporting on performance goals. Maximize crew utilization by analyzing and reducing nonproductive schedules.

US

• Supervised the efforts of 54 Pilot Crew Schedulers and Crew Coordinators tasked with the responsibility of ensuring proper staffing on all flights. Resolved scheduling concerns with the pilots and their union..
• Automated the department’s daily report from a simple email into a macro based Excel format to enhance tracking and provide information across departments.
• Created a web site which served as a centralized reference bank of policies and procedures ensuring consistent and current information among the group.
• Developed and tested the department’s back-up site enabling the department to resume operations within a 20-30 minute time frame.
• Led the department’s study on pilot erosion resulting in a better understanding of crew utilization and an improved staffing model.
• Managed the procedures of the department’s emergency response manual

US

• Supervised a group of 28 Flight Attendant Schedulers and support staff, with the responsibility of accurately staffing all flights. Responded to concerns of the Flight Attendants, and their union. Supported crew.
• Enhanced crew hotel utilization through establishing a tracking system (MS Excel) of room cancellations and possible rebooking of those rooms.
• Established department service goals and a tracking system of the group’s phone performance.

US

• Led a team of three who provided cargo capacity forecasts on all international departures. Assisted Cargo Sales in negotiating rates and allocations for National Account contracts. Developed a forecasting and “post.
• Increased available revenue capacity by 1%. Worked with Flight Dispatch to minimize excess fuel loads, which resulted in additional revenue capacity.
• Developed a joint venture allocation with Royal Dutch Airlines’ KLM Cargo. This weekly allocation generated an additional $30,000 annually.

US

• Established allocations on all cargo flights departing North America to maximize revenue. Coordinated the movement of live animals, high value shipments, larger shipments and company material. Performed service.
• Increased capacity utilization 10% by developing an Excel model to collect and analyze freighter capacity utilization, which was used to determine future allocations.
• Initiated the process of centralizing a trucking network for the North American cargo operations to increase the efficiencies.