Scott Kutac Email & Phone Number

San Antonio, Texas, United States

Synamedia is the largest global provider of video solutions, trusted by over 200 top satellite DTH, cable, telco and OTT operators, content owners, and broadcasters. In my role, I am the primary voice of the customer within Synamedia advocating for their needs and expectations. I work closely with Sales, Product Development, Professional Services, and Product Support to deliver complex projects and ensure customer satisfaction and success while driving contract renewals and extensions to… Show more Synamedia is the largest global provider of video solutions, trusted by over 200 top satellite DTH, cable, telco and OTT operators, content owners, and broadcasters. In my role, I am the primary voice of the customer within Synamedia advocating for their needs and expectations. I work closely with Sales, Product Development, Professional Services, and Product Support to deliver complex projects and ensure customer satisfaction and success while driving contract renewals and extensions to maintain and grow revenue. Show less

San Antonio, Texas Area

Strategic leadership for the delivery of services and support to customers outsourcing their IT infrastructure. Supervised a team of Customer Success Managers and Solution Engineers providing support of cloud-based, managed services. Accelerated the value of the cloud during every phase of the customer digital transformation.

Led service delivery and support operations for 700+ employees in 50+ countries. Integrated, deployed, and supported IP video encoders, IP video middleware, and cloud DVR products for Tier 1/2/3 customers through the Americas, Europe, and Asia.

Directed the integration, deployment, and support of IP video software to telecom operators—AT&T, TELUS, Bell Canada, CenturyLink, Telefonica, DT, and Swisscom—in 17 countries. Managed multimillion-dollar SLA contracts for delivery, integration, and support services.

Developed technical requirements and overall market strategy for IP Services Switch role in VoIP solutions and Lucent’s next-generation multiservice switch with IP-aware traffic shaping, BRAS, and MPLS capabilities.

Bachelor Of Arts (B.A.), Computer Science

Master Of Science (M.S.), Computer Science