Scott Ledbetter Email & Phone Number

Founded small consulting firm focused on software and business development. Provides reputable leadership and strategic management to drive a successful inception of new start-ups as well as elevating performance through skillful restructuring of existing businesses. Expertly identifies, analyzes, and resolves diverse business issues, continuously driving top performance while providing superior programs/services. Highly focused on supporting organizational values, goals, and philosophy while positively impacting bottom line and business performance.• Member of the Board of Directors for the National Credit Reporting Association (NCRA).• Partnered with a venture capital company to expand shared services offering across their portfolio• Lead initiative to research and deliver new lines of business for a digital marketing company• Created a business partnership that will provide increased market share and exponential growth for companies over the next three years• Served as a partner on a merger & acquisition analysis team providing leadership in financial and product analysis • 2017 National Consumer Reporting Association Directors Award

Lehi, Ut, Us

General Manager for Resident Verify, LLC. and Property Solutions Insurance Agency LLC subsidiaries. Provided leadership and ensured financial performance for both subsidiaries. Directed a 30+ member team consisting of product, account management, development, operations, marketing, and agency call center personnel. Managed client, vendor, sales, and internal relationships to ensure product and team success. Developed comprehensive monthly divisional meeting to provide strategic updates to the executive and leadership teams. Established process with legal team to review and manage the audit and compliance requirements for the screening and insurance industries. • Built the fastest growing product in the history of the company (Resident Verify). • Consistently increasing annual revenue for subsidiaries by 150%-200%. • Turned an unprofitable insurance business into one of the top revenue products for the company. • Member of the Board of Directors for the National Credit Reporting Association (NCRA). • Founded the Tenant Screening Advisory Board with the NCRA. • Managed the selection, delivery, and initial operations for the regional office in DFW (30-35 employees).

Mclean, Va, Us

Senior Business Systems Analyst ManagerDirected a 5 member team of business systems analysts serving the Financial Services Division. Accountable for timely delivery or technical solutions that exceeded the strategic needs of the financial, operational, analytical, and reporting stakeholders of the Loan Originations Team. Managed project intake and prioritization with key division stakeholders. Mentored, developed, and reviewed business systems analyst team. Managed relationship and deliverables from 3rd party/off-shore development team.• Developed, delivered, and trained standardized development process for Loan Originations Team which improved quality and timeliness of projects by 20%• Participated in the Toys for Tots and Collegiate New Hire development programs at Capital One

Richardson, Texas, Us

Ensured financial performance of $52M division, and managed $6M annual budget. Directed 7-member Business Analyst and Quality Assurance teams located in US and India supporting tenant screening, online lease signing, insurance, and SMB screening products. Researched, developed, budgeted, scheduled, and executed annual product roadmap. Managed client and sales account adjustments. Developed comprehensive divisional reports presented at monthly executive meeting. Contributed to sales and new business development efforts as technical subject matter expert. Ensured compliance with SAS 70 software development control objectives to address audit requirements. Lead User Group and direct semiannual User Group voting process. Served as member of corporate Technology Standards Committee and Process Optimization Team.• Consistently exceeded budgeted gross profit targets by 20%.• Spearheaded exponential client growth from 2,500 to 13,000 sites. • Policies in force tripled from 200,000 to over 650,000 due to the integration of LeasingDesk into RealPage and expansion of product offering.• Reduced development / support costs by 15% through design / delivery of new Screening Product version. • Designed and delivered Credit Optimizer, a leading edge sub-prime credit management product for multifamily industry. • Recognized with multiple awards including Product of the Year, 2009, and Multi-Housing News Tech Choice Awards, 2010 / 2009.

Richardson, Texas, Us

Led US- and India-based Business Analyst and Quality Assurance teams in translation of business requirements to application design & delivery. Streamlined processes. Partnered with external division to develop technical and user documentation. Held full P&L responsibility.• Dramatically accelerated product growth contributing directly to divisional revenue through design / delivery of integration between property management system and the LeasingDesk Insurance product. - Product has been acclaimed as industry standard, and standard integration format (MITS) has been proposed through National Mulithousing Council. - Doubled number of policies in force over past 3 years.• Delivered an additional $500K in new revenue through design / delivery of criminal classification product.• Recognized with Product of the Year 2008, Top 3 Finish in 2007, and Multi-Housing News Tech Choice Awards for 2008 / 2007.

Richardson, Texas, Us

Directed US product team. Partnered with customers and account management teams to define current / future business goals. Built functional requirements / specifications from product roadmap and company strategies / objectives. Created technical design documents. Improved software development processes and capabilities. Presented product capabilities through multiple internal demos. Worked closely with QA team in development of metrics to assess compliance of delivered products with initial requirements. Utilized defect management system to report / resolve software defects. • Generated $250K in new revenue through integration with manual criminal search provider.• Awarded top 3 product 2005 & 2006, and with Multi-Housing News Tech Award, 2005 & 2006.• Built Screening billing management system enabling management of overages within screening product, providing as much as $2M / year in additional revenue.• Improved productivity through transformation of segregated to collaborative work environment.

Richardson, Texas, Us

Partnered with customers and account management teams to define current / future business goals. Built functional requirements / specifications from product roadmap and company strategies / objectives. Created technical design documents. Improved software development processes and capabilities. Presented product capabilities through multiple internal demos. Worked closely with QA team in development of metrics to assess compliance of delivered products with initial requirements. Utilized defect management system to report / resolve software defects. • Built Screening billing management system enabling management of overages within screening product, providing as much as $2M / year in additional revenue.• Improved productivity through transformation of segregated to collaborative work environment. • Recognized with Multi-Housing News Tech Choice Award, 2005.

Austin, Tx, Us

Developed all corporate and on-site IT processes. Managed technology infrastructure and deployment for all new start properties. Led technology procurement / leasing for entire organization. Reviewed and developed technology RFPs. Reviewed, negotiated, and processed all new technology contracts. Created new technology manuals. Implemented technology training.• Spearheaded consolidation of all property websites to single provider. -Slashed cost to deliver / maintain property websites by 50%. -Reduced website launch time by 2 weeks. • Cut corporate IT costs by 10% through consolidation to single corporate technology provider. • Reduced teleconferencing costs by 20% through aggressive vendor negotiations. • Led technology infrastructure installation / delivery for 8 new build properties.

Dallas, Texas, Us

Analyzed business requirements/ recommended improvements / upgrades to current operating practices. Authored technical documentation for user and system support. Supported / trained on-site personnel and property support team. Developed system requirements and design, and developed, tested, and rolled out projects. Created detailed project implementation work plans.• Implemented mobile work order management solution for all Student Living properties, improving maintenance technician productivity by 15%. • Selected / implemented mobile inspection management solution to process mass student move-outs reducing processing time by 35%+.• Designed / implemented new web based training method, dramatically reducing training costs. • Designed / delivered Student Living Division corporate intranet site.