Scott Levey, Cspo Email & Phone Number

Tampa/St. Petersburg, Florida Area

 Worked collaboratively across departments to successfully implement client requests timely and efficiently Coordinated with the People Manager and Process Owner to ensure the health and performance of defined processes supporting the delivery of audience measurement data Manage and troubleshoot issues while mitigating impact to client Worked with direct leadership to identify gaps in current processes and proactively work towards implementation of process improvements and convergence opportunities Lead weekly and monthly team meetings including presentations  Tracked metrics and use KPI indicators to identify areas of improvement Fulfilled client requests via Sales Force Researched and fulfilled E&Y request using Jira

Tampa/St. Petersburg, Florida Area

 Researched and analyzed data to help revenue growth and increased department profits  Assisted in determining the source of data problems using knowledge of reports, data, report inputs and computations resulting in a reduction in processing errors and increased client satisfaction Problem resolution and correction in several production areas by implementing automated checks and reducing manual touch points Facilitated cross-training initiative by reviewing and creating operational procedures that improved resource productivity  Assisted in implementing client initiatives and changes to ensure client growth and while facilitating their business needs  Analyzed and reported on trends in viewership data including ratings, shares, and demographics leading to strategic client planning Provided 24/7/365 on-call support and liaison between management and off-shore team members ensuring efficient, accurate and quality data delivery Proven analytic and problem solving skills in working directly with Clients Experienced with identifying key data trends using proprietary software Experienced with SPSS software when performing data mining tasksActed as SME form offshore and App Dev support

Tampa/St. Petersburg, Florida Area

 Managed media projects in offline media (DRTV, radio and print) Created and managed project matrices driving account executive efficiency Trafficked client plans and copy efficiently, accurately and with quality while meeting and exceeding client satisfaction  Successfully tracked and analyzed multi-media projects enabling clients to increase revenue growth by reaching targeted customers

Bachelor'S Of Arts, Maketing

Associates, General Business

Education record