Scott Lippert
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Scott Lippert Email & Phone Number

Executive Vice President and COO, Contact Centers at U.S. Bank l USAA l McKinsey l U.S. Navy Submarine Officer at U.S. Bank
Location: Minneapolis, Minnesota, United States 8 work roles 2 schools
1 work email found @usbank.com 2 phones found area 210 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email s****@usbank.com
Direct phone (210) ***-****
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Current company
Role
Executive Vice President and COO, Contact Centers at U.S. Bank l USAA l McKinsey l U.S. Navy Submarine Officer
Location
Minneapolis, Minnesota, United States

Who is Scott Lippert? Overview

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Quick answer

Scott Lippert is listed as Executive Vice President and COO, Contact Centers at U.S. Bank l USAA l McKinsey l U.S. Navy Submarine Officer at U.S. Bank, based in Minneapolis, Minnesota, United States. AeroLeads shows a work email signal at usbank.com, phone signal with area code 210, and a matched LinkedIn profile for Scott Lippert.

Scott Lippert previously worked as Executive Vice President and COO, Contact Centers at U.S. Bank and Executive Vice President, COO, Payment Services at U.S. Bank. Scott Lippert holds B.S., Management Science Information Systems from Virginia Tech - Pamplin College Of Business.

Company email context

Email format at U.S. Bank

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{first}.{last}@usbank.com
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AeroLeads found 1 current-domain work email signal for Scott Lippert. Compare company email patterns before reaching out.

Profile bio

About Scott Lippert

As the Executive Vice President and COO, Contact Centers at U.S. Bank, I lead a global team of over 8,000 banking professionals who support all U.S. Bank lines of business. Prior to this role, I served as Head of Payment Services Operations for U.S. Bank, overseeing Customer Experience and Operations for Retail Payment Solutions (Credit and Debit Card), Elavon Merchant Acquiring and Corporate Payments & Treasury Services. Prior to joining U.S. Bank in 2020, Scott worked at USAA for 5 years, serving as CAO and Head of Shared Services and as Chief Strategy Officer. In this role, he was responsible for Customer Experience, Technology and Data, Credit, Transformation, Automation and other cross-product functions. While at McKinsey & Company, Scott was an Associate Partner in the Atlanta Office and a leader in their operations, customer experience and financial services practice. Scott served clients in North America, Europe, Asia and the Middle East.Before McKinsey, Scott was a Submarine Officer in the U.S. Navy, serving on a nuclear-powered submarine, USS MAINE (SSBN-741). For shore duty, Scott served as the Senior Instructor and Director for the capstone course at the Navy’s Nuclear Power Training Command, teaching nuclear engineering theory and operations.Scott holds a Masters in Engineering Management from Old Dominion University and a B.S. from Virginia Tech in Business. Scott has also received extensive training in Nuclear Engineering through the U.S. Navy and is certified as a nuclear engineer by the Department of Naval Reactors.Outside of U.S. Bank, Scott serves on the Board of Directors for McCormick Research Institute, whose mission is to serve veterans and individuals with special needs through equine assisted therapy. Scott, his wife Amy, and their three children live in Minneapolis, Minnesota.

Listed skills include Management Consulting, Program Management, Strategy, Lean Manufacturing, and 22 others.

Current workplace

Scott Lippert's current company

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U.S. Bank
U.S. Bank
Executive Vice President and COO, Contact Centers at U.S. Bank l USAA l McKinsey l U.S. Navy Submarine Officer
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8 roles

Scott Lippert work experience

A career timeline built from the work history available for this profile.

Executive Vice President And Coo, Contact Centers

Current

Minneapolis, MN, US

Executive Vice President and Chief Operating Officer, Contact Centers at U.S. Bank. Responsible for a global team of >8,000 banking professionals supporting all lines of business.

Sep 2023 - Present

Executive Vice President, Coo, Payment Services

Minneapolis, MN, US

Executive Vice President, Payment Services Operations and Customer Experience at U.S. Bank. Responsible for Debit and Credit, Elavon Merchant Acquiring, and Corporate Payments & Treasury Solutions Operations and Customer Experience. Our global team includes front, middle and back office functions across Payments lines of business.

Jun 2020 - Sep 2023

Senior Vice President And Head Of Usaa Bank Shared Services

San Antonio, Texas, US

Serving USAA members as the Head of USAA Bank Shared Services. Responsible for USAA Bank Customer Experience, Credit Risk, Bank Information Technology and Information Security, Data and Analytics, Transformation and other support functions across all USAA Bank products and services.

Mar 2019 - Jun 2020

Vice President And General Manager, Usaa Bank Shared Services

San Antonio, Texas, US

General Manager of USAA Bank Shared Services. In this role, I am responsible for Bank Customer Experience (Member Experience and Satisfaction, NPS and Voice of the Member, Account Takeover), Bank Data and Analytics, Operational Planning, Process Excellence, Change Management, Project Management, and Board of Directors Operations.

Aug 2017 - Feb 2019

Vice President, Senior Strategy Officer, Usaa Bank

San Antonio, Texas, US

Aug 2015 - Aug 2017

Associate Principal

US

Management consulting with senior leadership of Fortune 500 companies with broad exposure to leading institutions, having served clients across Australia, Europe, Middle East and North America.Functional expertise across operations, strategy and organizational topics, with deep expertise on service operations. Serves as one of the Firm’s leading experts in.

Jul 2007 - Jun 2015

Submarine Officer, Division Director And Senior Nuclear Engineering Instructor

Washington, DC, US

Responsible for teaching graduate-level nuclear engineering design, theory, and operations for the capstone course for Naval Nuclear Power School. Led the teaching division of seven engineer-qualified officers, conducted training and evaluation of new instructors, and developed and coached students.

Jun 2005 - Jul 2007

Submarine Officer, Uss Maine (Ssbn-741)

Washington, DC, US

As an officer on the USS MAINE (SSBN-741), led 30+ communications specialists and auxiliary mechanics in two separate divisions across 5 strategic deterrent patrols. Served as the Electrical Officer in the Engineering department and became certified as a Nuclear Engineer by the Department of Naval Reactors.

Jan 2001 - Jun 2005
2 education records

Scott Lippert education

B.S., Management Science Information Systems

Virginia Tech - Pamplin College Of Business

M.S., Engineering Management

Old Dominion University
FAQ

Frequently asked questions about Scott Lippert

Quick answers generated from the profile data available on this page.

What company does Scott Lippert work for?

Scott Lippert works for U.S. Bank.

What is Scott Lippert's role at U.S. Bank?

Scott Lippert is listed as Executive Vice President and COO, Contact Centers at U.S. Bank l USAA l McKinsey l U.S. Navy Submarine Officer at U.S. Bank.

What is Scott Lippert's email address?

AeroLeads has found 1 work email signal at @usbank.com for Scott Lippert at U.S. Bank.

What is Scott Lippert's phone number?

AeroLeads has found 2 phone signal(s) with area code 210 for Scott Lippert at U.S. Bank.

Where is Scott Lippert based?

Scott Lippert is based in Minneapolis, Minnesota, United States while working with U.S. Bank.

What companies has Scott Lippert worked for?

Scott Lippert has worked for U.S. Bank, Usaa, Mckinsey & Company, and Us Navy.

How can I contact Scott Lippert?

You can use AeroLeads to view verified contact signals for Scott Lippert at U.S. Bank, including work email, phone, and LinkedIn data when available.

What schools did Scott Lippert attend?

Scott Lippert holds B.S., Management Science Information Systems from Virginia Tech - Pamplin College Of Business.

What skills is Scott Lippert known for?

Scott Lippert is listed with skills including Management Consulting, Program Management, Strategy, Lean Manufacturing, Business Process Improvement, Business Strategy, Operations Management, and Nuclear Engineering.

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