Scott Lively Email & Phone Number

Naperville, IL, US

• Led a diverse team of 28 - 45 technical managers, software developers, testers, UX designers, and interns across 5 countries and 11 time zones. Geographic distribution enables the timely support of global development.
• Supported $750M+ in global annual product revenue. Software components and design system adopted by 30+ applications across 3 Nokia business groups. Applications featured prominently at customer events and major.
• Transformed UX Design Services team in difficult business conditions. Staffed team with a combination of full-time employees, students and trainees, and external vendors. Built UX design expertise in cost-efficient.
• Oversaw hiring and managed staff levels as required by business conditions. Fostered a team atmosphere that enabled regular conversion of co-op students into full time employees. 57% of direct report new hires started.
• Increased test automation by more than 10X and automated up to 90% of testing. Decreased support requests by 18% in 2024.
• Engaged team members through consulting projects, mentoring opportunities, technology deep-dives, and PoC’s (e.g., generative AI). Engagement and education are key pillars to retention in the team. Sandbox.

• Produced React-based user interface libraries, charts, maps (server and client), and reporting components in support of the Nokia Design System. Supported tokenization, theming, RTL, 118N, WCAG. Design system used by.
• Enhanced software quality and decreased support ticket volume more than 39% between 2021 and 2023. Focused on automated testing to cover new functionality and minimize regression errors.
• Cross-trained team members on components to build their skillsets.
• Established a regular software release cadence via Agile Scrum. Created a prioritization and allocation process with Design Leads and Product Management to ensure timely UX support for applications.
• Secured timely critical fixes from vendors for components deployed to Nokia customers.

• Product managed software assets related to user interface development, reporting, security, and API exposure during Nokia's Common Software Foundation dynamic growth phase.
• Gathered requirements, prioritized features, and defined roadmaps. Functioned as the liaison between application and asset development teams.
• Served as Scrum Master across software assets. Collaborated with development teams to scope sprint content, conduct agile ceremonies, right-size release content.
• Collaborated with advanced procurement and legal teams to acquire licenses for commercial and open-source software (approx. $600K/year).

Naperville, IL

• Defined vision, strategy, and business, technical, and performance requirements for a cloud-based e-learning application supporting 70K+ users. Requirements covered social, mobile, analytics, and assessment features.
• Identified innovative use cases for e-learning applications (e.g., mobile, gamification, augmented reality).

Bachelor Of Science - Bs, Psychology

Doctor Of Philosophy - Phd, Cognitive Psychology