Scott Mitchell Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

I manage the customer journey with a comprehensive roadmap through on-boarding, post-sale and churn prevention. I build collaborative relationships with stakeholders from over 200 businesses, to bridge success gaps, and guide product usage towards desired outcomes.

Melbourne, Australia

I led a small global team of Customer Success Coordinators to increase usage, ensure retention and overall satisfaction with B2B property platform. Satisfaction rating gathered from surveys was over 94%.I maintained a trusted advisory relationship with assigned customers throughout the customer journey. I consulted on the implementation of our Enterprise.

Melbourne, Australia

Over the course of two and a half years, my role grew from that of a project advisor, researcher, and tester, to one that encompassed all operations processes associated with running a world-class platform.Crowdfunding as a service is built and maintained by strong bonds between the brand and it's community of creators and supporters. To nurture these.

Singapore

Produced, directed, filmed and edited videos for the Singapore Armed Forces and lead a team that produced media content for the army’s top brass.

Graduate Diploma Of Creative Media, Film And Television

Bachelor Of Communications, Media

Philosophy and Literature Co-Major. Part of a project team exploring New Media uses. Received a distinction grade. Directed 4 short films.