Scott Macmillan
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Scott Macmillan Email & Phone Number

Delivery Account Operations Professional at Xerox at Xerox
Location: Dartmouth, Nova Scotia, Canada 8 work roles 2 schools
1 work email found @xerox.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email s****@xerox.com
LinkedIn Profile matched
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Current company
Role
Delivery Account Operations Professional at Xerox
Location
Dartmouth, Nova Scotia, Canada
Company size

Who is Scott Macmillan? Overview

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Quick answer

Scott Macmillan is listed as Delivery Account Operations Professional at Xerox at Xerox, a company with 49775 employees, based in Dartmouth, Nova Scotia, Canada. AeroLeads shows a work email signal at xerox.com and a matched LinkedIn profile for Scott Macmillan.

Scott Macmillan previously worked as Delivery Account Operations Professional at Xerox and Global Service Delivery Manager at Xerox. Scott Macmillan holds Interactive Technology, Multimedia from Nova Scotia Community College - Nscc.

Company email context

Email format at Xerox

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{first}.{last}@xerox.com
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AeroLeads found 1 current-domain work email signal for Scott Macmillan. Compare company email patterns before reaching out.

Profile bio

About Scott Macmillan

I thrive on doing the best job I can no matter what the odds, I have a passion for finding solutions to complex problems. I learn new skills quickly and can often apply new skills as I am learning them.

Listed skills include Training, Training Delivery, Team Leadership, Employee Training, and 9 others.

Current workplace

Scott Macmillan's current company

Company context helps verify the profile and gives searchers a useful next step.

Xerox
Xerox
Delivery Account Operations Professional at Xerox
norwalk, connecticut, united states
Website
Employees
49775
AeroLeads page
8 roles · 17 years

Scott Macmillan work experience

A career timeline built from the work history available for this profile.

Delivery Account Operations Professional

Current

Virtual

Dec 2014 - Present

Global Service Delivery Manager

Current

Dartmouth, Nova Scotia, Canada

International deployment of a Global Managed Print Service for a large telecommunications company.

Dec 2014 - Present

Business Intelligance Analyst

Daily, Weekly, Monthly and Monthly Service Level and Customer Satisfaction reporting as well as ad hoc reporting for members of the SBU, Helpdesk and Customer. Develop and maintain new reports and dashboards as needed.

Sep 2011 - Dec 2014

Trainer

Provided New hire training as well as Supplies/break fix cross training for current staff. Developed New Hire training guide to ensure consistent training for all staff in various locations.

2009 - Aug 2011

Support Subject Matter Expert

Analyze weekly and month trends for individual and team performance reporting the findings to Management as well as fellow support staff members in a comprehensive way. Working unsupervised in a virtual role, requiring very little direction. Providing floor support through Office Communicator and over the phone as well as taking customer calls when nesseary.

Dec 2008 - Nov 2009

Enhacned Level Support Subject Matter Expert

Providing desk side support to CSR’s on Hardware, Software, Policies and Procedures. Analyzing phone Fix Rate/RCA results to find gaps and develop training and coaching initiatives to improve individual and overall team results. Work closely with peers in the Saint John and Wilsonville support centers to develop a strong virtual team environment as well as.

Apr 2005 - Dec 2008

Enhanced Level Support Subject Matter Expert

Supporting a customer queue acting as a single point of contact for printing, scanning and other network troubles for Digital Office equipment. Provided Desk side support to CSR's partnered with developing and Rolling out Training packages to increase CSR software/hardware solves while decreasing the number of cases being generated and sent to the next.

Oct 2003 - Apr 2005

Customer Solutions Representative (Csr)

Supporting Customer Calls well maintaining performance objective targets. Preparing a Hardware/Software Training package to increase CSR solve rate. Acting as a Subject Matter Expert (SME) working on the Enhanced Level Support (ELS) 1.5 queue talking customer calls for the SME ELS Pilot project. The actions of this project lead to two full time SME.

Nov 2002 - Oct 2003
Team & coworkers

Colleagues at Xerox

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2 education records

Scott Macmillan education

Itec, Interactive Technology

Nscc

Interactive Technology

FAQ

Frequently asked questions about Scott Macmillan

Quick answers generated from the profile data available on this page.

What company does Scott Macmillan work for?

Scott Macmillan works for Xerox.

What is Scott Macmillan's role at Xerox?

Scott Macmillan is listed as Delivery Account Operations Professional at Xerox at Xerox.

What is Scott Macmillan's email address?

AeroLeads has found 1 work email signal at @xerox.com for Scott Macmillan at Xerox.

Where is Scott Macmillan based?

Scott Macmillan is based in Dartmouth, Nova Scotia, Canada while working with Xerox.

What companies has Scott Macmillan worked for?

Scott Macmillan has worked for Xerox and Xerox Corporation.

Who are Scott Macmillan's colleagues at Xerox?

Scott Macmillan's colleagues at Xerox include Lee Stanley, Kristine Hardy, Sapna Chaturvedi, Jeff Drawe, and Tom Kolankiewicz.

How can I contact Scott Macmillan?

You can use AeroLeads to view verified contact signals for Scott Macmillan at Xerox, including work email, phone, and LinkedIn data when available.

What schools did Scott Macmillan attend?

Scott Macmillan holds Interactive Technology, Multimedia from Nova Scotia Community College - Nscc.

What skills is Scott Macmillan known for?

Scott Macmillan is listed with skills including Training, Training Delivery, Team Leadership, Employee Training, Coaching, Bpo, Call Centers, and Captivate.

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