Operations Manager
Current-Design, plan, and implement database projects that facilitate premium growth and retention on a $15M book of commercial insurance business-Prepare monthly reports to determine current-period premium payments so that accurate commissions are paid to business partners-Develop and implement accounting system solutions to issues as they arise.-Coordinate with key personnel to develop strategies to enhance day-to-day productivity and efficiency-Analyze payroll audits and tax documents to determine accurate workers comp premiums-Communicate with insureds and agents to produce positive client outcomes