Scott Bair's Location
Ventura, California, United States, United States
Scott Bair's Contact Details
Scott Bair work email
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About Scott Bair
In a world where competitors can easily copy your every move, standing out is more critical than ever. With over 15 years in branding and design, I'm here to help you build the brand your company deserves. You can follow along as I share tips, and best practices for how to build a strong company through branding. A strong brand establishes credibility, differentiation, and emotional connection with the target audience, attracting higher-value customers and investors. Let’s chat! To find out how I can help you, reach out here on Linkedin, or learn directly from my branding guides at brandatlas.com
Scott Bair Work Experience Details
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Product DesignerFloqast Jan 2023 - PresentSherman Oaks, California, UsDesigning experiences for accountants that ultimately make the world run better. -
Supporting Founders - Brand Strategy & DesignBrand Atlas Jan 2020 - PresentCamarillo, UsCreating the best resources for startup teams to build loved brands and products. -
PartnerLunour Aug 2022 - PresentLos Angeles, Ca, UsWe work with tech companies to build brands that attract lifelong customers and make it impossible for competitors to copy them -
Co-FounderLogolaunch Aug 2022 - PresentHelping early stage startups standout with brands that make their biggest competitors take notice.logolaunch.co -
FounderTimewell Mar 2021 - PresentCamarillo, Ca, UsHelping families live better lives by growing closertimewell.io / timewellbooks.com -
AdvisorFrame Sep 2022 - Nov 2024San Francisco, Ca, UsAdvising Frame, the next-gen, all-in-one collaboration OS.Join their waiting list at frame.so -
CreatorCaptioncub Jul 2021 - Jan 2024Did you know there are more learning-related videos on YouTube than books in the Library of Congress?More people than ever are learning by turning to YouTube. Unfortunately you've probably felt how the experience isn't great. You can't highlight sections or add notes like you can in a book...Or can you?Yes! Anyone who learns from YouTube can retain more information with this free Chrome Extension, CaptionCub. -
DesignerFoyyay, Inc. Mar 2019 - Jan 2020• Trained the customer support department on how to utilize key metrics to build proactive support resources and how to develop a customer journey to anticipate the needs of the support team and customers• Designed product interfaces: Through partnership with the leadership team, key stakeholders and development team, I gathered requirements, used process flows, provided wireframes and final design components• Designed hundreds of social media assets for Pro Church Tools
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Vice President, Retail Visual Assets ManagerUnion Bank Apr 2018 - Jan 2019San Francisco, Ca, Us• Through a range of research methods, I led my team to develop an updated standard for the visual experience of our 370 retail locations with over 2600 branch employees• Managed Regional Marketing and the client appreciation program for over 40,000 clients -
Vice President, Marketing Brand StrategistUnion Bank Nov 2016 - Apr 2018San Francisco, Ca, UsEnsured the PurePoint brand was presented consistently throughout every touchpoint of the company by building strong relationships with other teams.
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Project Admin SpecialistUnion Bank Aug 2016 - Nov 2016San Francisco, Ca, UsPartnered with the Chief Client Support Director to develop employee onboarding processes and materials to prepare for the launch of the digital arm: PurePoint Financial (purepoint.com)
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Design Experience ConsultantFoyyay May 2016 - Jul 2016By evaluating the customer journey, I educate companies on how to enhance and streamline every relationship touchpoint. I build and integrate strategic self-help resources (in-product and otherwise) to improve the customer experience and scalability.
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Director Of Customer ExperienceClover Aug 2014 - May 2016Newbury Park, Ca, UsBuilding an incredible Customer Relations team has been a crucial part of our success as a company. When I came onboard, I was charged to revitalize and restructure the entire support department and increase customer loyalty. To accomplish that, I: • Redesigned the team structure into three distinct roles and levels of responsibility and hired great people to fill these roles.• Updated the training process and increased the level of knowledge and confidence in half the time previously allotted.• Implemented on-going scheduled training to expand the team’s technical knowledge.• Organized the creation of four help centers for our products and a documentation process for our internal systems. I’ve seen over 30,000 people utilize the resources I helped create, and over 60% of them return regularly to learn more.• Added additional channels of support and communication through social media and the company blog.• Improved the on-boarding experience by mailing hand-written notes to every new customer.• Explored every touchpoint of the customer journey to make more informed decisions.• Expanded our impact of providing great reactive support to place a new, heavy emphasis on proactive support to reduce negative experiences before they happen.• Launched the company’s first paid service that dramatically improved the customers’ on-boarding experience.My ultimate goal was to create a culture that empowers my team to confidently care for every one of our over 12,000 customers and to actively prepare them to help the next one better. -
Media CoordinatorHume Lake Christian Camps Sep 2013 - Aug 2014Hume, California, UsThis position required me to be flexible and strategic in managing multiple creative projects on a tight schedule. Overall, I was solely responsible for creating video and written communication for the discipleship school. During my time here, I produced recap videos and highlight photos of monthly missions trips and weekly events. I also managed the entire online presence of the school through social media, the blog and website. -
In Store Guest TrainerApple Jan 2013 - Aug 2013Cupertino, California, UsDuring my time as the In Store Guest Training, I led the charge of translating content relating to company culture and metrics to over 120 employees in various roles with changing schedules. I facilitated CORE training for new employees in our market and led both classroom and on the job training for new as well as seasoned employees. I worked closely with the store leader and market leader to find creative ways to increase training in a high-paced and high-demand environment. -
Visual LeadApple May 2010 - Jan 2013Cupertino, California, UsWithin the first three months of my time with Apple, I was asked by the leadership team to take over the Visual Team which was responsible for maintaining strict company brand standards at every level. To ensure each product was presented properly, I built and trained a team to take ownership over various areas of the store. I was responsible for organizing and overseeing the store’s presentation of new product releases and on-going upkeep. As we became known in our market for impeccable product presentation and team organization, I was requested by other store leaders to train their teams, and the processes and materials I created are still being used.
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Jr. DesignerLa Visual Oct 2010 - Apr 2011Pasadena, California, UsAs a Jr. Designer, I worked with the Lead Designer to gather market research and assets to help the creative process. I assisted in marketing campaigns and brand strategies for LA Gear, Sony Pictures, likeZebra and in-house projects. I also participated in branding exercises and was engaged in the entire agency helping to deliver the best experience to every single client we served. -
OwnerBairfoot Clothing Nov 2006 - Apr 2010As a high-schooler, I started my own screen-printing company. Through research and trial and error, I learned all aspects of running a small business from managing inventory to meeting tight deadlines with a quality product.
Scott Bair Skills
Customer Service
Photoshop
Strategic Planning
Social Media
Microsoft Office
Leadership
Public Speaking
Teaching
Mac
Management
Research
Social Media Marketing
Social Networking
Sales
Adobe Creative Suite
Os X
Project Management
Training
Onboarding
Troubleshooting
Interaction Design
Scott Bair Education Details
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Artcenter College Of DesignBranding -
Moorpark College
Frequently Asked Questions about Scott Bair
What company does Scott Bair work for?
Scott Bair works for Floqast
What is Scott Bair's role at the current company?
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What is Scott Bair's email address?
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What is Scott Bair's direct phone number?
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What schools did Scott Bair attend?
Scott Bair attended Artcenter College Of Design, Moorpark College.
What skills is Scott Bair known for?
Scott Bair has skills like Customer Service, Photoshop, Strategic Planning, Social Media, Microsoft Office, Leadership, Public Speaking, Teaching, Mac, Management, Research, Social Media Marketing.
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