Scott Mcdonald Email & Phone Number

Alpharetta, Georgia, Us

Super excited to transform the mortgage industry

Indianapolis, In, Us

Contracted to build out Sales and Service Cloud to leverage OOB functionality, Build APIs to backend systems and eventually retire legacy systems

Mumbai, Maharashtra, In

Mr. McDonald worked in the field as Sr Salesforce Solution Architect and consultant for enterprise level cloud based salesforce products and 3rd party integrations. Activities range from full lifecycle implementations to conducting Blueprinting and Solution events, producing artifacts and deliverables, project budget and plans. He has engaged global enterprise clients to establish governance through architecture boards, SalesForce reference architecture production instances and continuous deployment practices.

Product design and database advice and consulting for startup.

New York, Ny, Us

Fresh design and startup for financial lending set of companies. Phase I goals met were to build APIs to third parties and LOS platforms, develop marketing support systems and reporting, provide sales management tools.

New York, New York, Us

Detailed Gap Analysis across the global org template and the US org. Deliverables included field usage\mapping\analysis, re-coding assessment, data migration, training and business process impacts, budget and timeline.

San Francisco, California, Us

• Leading team of 5 pro bono consultants through full SDLC of SalesForce Non Profit Starter Pack and Volunteers package add on Sales Cloud instance.• Data migration from Access/Excel DBs, design, configuration and training services provided.

Toronto, On, Ca

• Deep dive analysis of SFDC to SFDC instance gaps and mapping of sales stages, custom fields, workflows, triggers, roles, forecasting, APIs and installed packages• Developed business process descriptions including flow diagrams for marketing, sales order processing, service cloud support, regulatory and legal approvals, client on and off boarding, forecasting and commissions

New York, Ny, Us

Contract Project Lead and SalesForce.com Service Cloud Developer. • Our team supports Sony's global Help Desk, onboard/offboard processes, licensing, purchasing. • Force.com site development, visualforce, triggers, workflows and Apex classes.

College Park, Md, Us

• SharePoint 2010 Projects for Team Sites, Satisfaction Surveys, MySite implementation, inter/intra net portal master page refresh• SalesForce customization, training and integration with fulfillment system for marketing and sales team.

Responsible for 24/7 operation and providing information and technology direction and leadership• Administrator for 120 users, 3 newspapers and TV station in 3 cities• Support MAC Xserver, Windows 2003/08 Server 50/50 Mac/PC workstations• Maintain VOIP Phone System, Sonicwall WAN/VPN gateway• Maintain WEB press plate printing technologies, Restospect Backup, SAN, Drobo devices• Built first technology capital budget and asset management app (NeoOffice)• Lead System Engineering project to redefine business model for Steamboat Pilot newspaper

Stamford, Ct, Us

Campus wide 24/7 support for Hotel, Restaurants & Bars, Convention Center, Golf Course, Retail Outlets• Admin for 7 Windows 2003/08 servers, Active Directory, Exchange 2003, 70 Users• Used Desktop Authority to manage GPO, corporate software, PC inventory• Achieved Six Sigma Greenbelt implemented two projects that saved more then $5k/week• Developed and implemented Sharepoint site to introduce document control, sharing and communication technologies • Managed Public Wireless & Private LAN/WAN/VLAN Networks, 5 T1 circuits, PIX, Router Config, Citrix apps• Provided EVPN support, Telco admin and support, Keycard, Time Clock, SAP application maintenance• Ran project to replace 300 DID Telco switch on Sheraton Kauai resort campus• Ran project to replace LAN infrastructure (new cabling and switching technologies) in the Steamboat resort complex• Performed weekly/monthly/quarterly SOX, PCI, IT Governance Compliance activities• Passed three out of three IT /PCI compliance audits• Supported dozens of MICROS POS terminals and performed pricing and menu database maintenance

DOD contractor at Navy Military Base• DBA for 5 Oracle instances and servers• Performed migration from 8.05 to 9i across all servers• Developed and maintained 6 custom Oracle Developer 2000 applications• Supported senior Naval command operations and custom applications using PL/SQL• Maximo ERP application migration, customization and support across the Navy Military Base

Started and ran business to promote MediaCycle technology services.• Provided multimedia content production and technical support for small business• Developed and marketed new CD based multimedia products and services• Applied enterprise development tools to create business model, strategy and plans• Write, produce, direct multimedia commercials and videos

Private University and TV Network company broadcasting across North America and Europe. Utilizing live, streaming, CD/DVD distribution channels to deliver Masters engineering degrees to working professionals.• Directed staff and budgets for software, hardware and information support (staff of 3) • Integrated custom university database with Computer Associates Accounting database• Admin for NT/Windows/Server 2000, SQL Server, Sybase, IIS/ASP/.NET, 100+ users• Designed/developed/Implemented ACE to provide web based cradle to grave Customer Resource Management

Developed accounting procedure and policy to keep pace with agressive Veterinary Hospitol franchising. • IT support for HQ office and 73 veterinary offices in 12 states• Admin for multi-server NT 4.0 50 node network, webmaster, email server duties

Provided startup capital, business plan and proof of concept for new business. Grew business from zero to $500k revenue with staff of two.• Provided ongoing technology services to more than 100 businesses• Exclusively utilized fixed price bids monetize services provided• Sold highly profitable business and dissolved partnership when partner had to move

Took over 8(a) Information Resources Management contracts and task order projects working on-site at USDA offices on the Mall. Grew business from $300k to $1.5M over two years. • Authored and won a 5 year multimillion dollar umbrella contract to provide technical services to USDA• Team Lead roles in the development and implementation of software in 3200 county offices.• Lead 6 projects using Software Development Life Cycle Methodologies • Produced functional specs, OO design documents, coding specs, data dictionaries, ER diagrams in 6 projects • Designed and conducted 18 month system rollout program across USDA and FDA in 30 offices nationwide. • RVIS database system was awarded Technology Project of the Year for the entire USDA

Wrote business custom accounting software for vertical markets as the PC became integrated as a business tool.• User support and software development for gas & oil jobbers, professional services, c-stores, construction and warehousing. • Personally converted 15 businesses from legacy systems to new computer based systems

Greenbelt

Certified Netware Engineer 3 & 4

Bachelor Of Science, Computer Info Technology