- Lead and contribute to internal design systems- Work with other directors to establish SLDC practices and guidelines- Facilitate design critiques- Create and review WCAG conformance reports for internal apps and websites- Create and maintain prototypes for stakeholders and sales demos

- Managing a UX team for administrative (back-office) benefits management software- Leading and contributing design and development content to the upcoming design system- Started and contributed to Figma component library and processes- Helped identify operational cost savings using journey maps, personas, and task mapping- Run internal team training for source control, development environments, and workflow processes- Worked with senior product leadership to implement a new design/product workflow- Part of team that won a technical excellence award at the 2019 WTW hackathon- Led design efforts for successful multi-factor authentication (MFA) initiative.

- Facilitated, designed, and development internal design and development standards for the company.- Developed a Sass framework used in conjunction with the standards site.- Developed a new employee benefits enrollment design.- Led cross department web accessibility initiatives.- Participated in senior level design sessions.- Participated in department and company level hackathons.

- Facilitated, designed, and development internal design and development standards for the company.- Developed a Sass framework used in conjunction with the standards site.- Managed a design team with marketing and web projects.- Conducted field studies, designed, and developed a work order management system (including mobile web app).- Designed and developed an employee self-service system.- Designed and developed a public portal to review and pay utility bills and taxes.- Presented at client conference and ran design workshops.

Lead web designer, front end web developer, and SEO for responsive websites. I also led design and development efforts on custom web applications. Including custom CMS, B2G & B2B secure file sharing system, and a SaaS software application. Also responsible for cross browser compatibility testing, code validation, and accessibility testing.Designed and developed (front end and content) a website that led to a 330% increase in Absolute Unique Visitors and a top 10 ranking in Google, Yahoo!, and Bing for all selected keywords/phrases within two months of site launch and has maintained its ranking for two years.Led a highly successful web and print branding initiative for a well established international consultancy. Deliverables included service and product datasheets, personnel profiles, and a brochure, a responsive and full featured website design, custom email signature (Outlook 2010), and vCard.Worked with lead developer to create and implement a formal design/development process to address the lack of communication, identification of development milestones, and client satisfaction as a result of the project manager’s prior actions and imminent resignation. The process was strictly adhered to, produced a health and happy client relationship and led to the acquisition of four additional projects from the client within six months of the initial project completion.

Managing partner of the company; responsible for accounting, marketing, project management, website design, front end web development, and SEO on website and web application development projects, including custom content management systems. Also responsible for cross browser compatibility testing, code validation, and accessibility testing.

Responsible for web design, UI design, logo design, Flash design, and front end web development for client projects. Also responsible for cross browser compatibility testing, code validation (HTML, CSS), and accessibility testing (WAI, Section 508).Charged with architecting the Sitemap, in addition to web design concepts and development, for the Erie County (NY) website in a ground-up design and development effort. Worked with an employee of the division of information and support services to outline the structure of the government and architect the information in an efficient and logical arrangement. The development phase of this effort was put on hold after the budget crisis.Several clients needed to ensure their compliance with Section 508 law. Developed a process for Section 508 compliance using a modified version of the existing development process along with new QA testing methods. The implementation of the new process resulted in a decrease in page load times and gained executive approval as a part of the standard development process.Part of the team that architected, designed, developed, and tested a digital signage solution that would eventually become its own brand and be sold and marketed separately from WMS. Also responsible for creating a help manual for the digital signage solution in print, HTML, and CHM form. Researched solutions that would enable the publishing of all three file types simultaneously, found an XML solution, wrote the user guide that shipped as a printed manual with the physical unit, as an HTML in application help section, and as a CHM as part of the OS.