Scott Moulton Email and Phone Number
quakertown, pennsylvania, united states
Scott Moulton's Location
United States, United States
Scott Moulton's Contact Details
Scott Moulton work email
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Scott Moulton personal email
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Scott Moulton phone numbers
About Scott Moulton
Highly motivated and accomplished professional with diverse experience obtained from a solid background in Regional and National Levels of Management, Manufacturing, and Customer Service/Technical Advisor roles.
Scott Moulton's Current Company Details
Lancer Systems
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Customer Service Manager at Lancer Systems - Advanced Weapons and Components
quakertown, pennsylvania, united states
- Website:
- lancer-systems.com
- Employees:
- 34
Scott Moulton Work Experience Details
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Customer Service ManagerLancer Systems Jan 2022 - PresentQuakertown, Pennsylvania, United States* Providing management leadership and guidance, with the ability to perform all departmental duties, to all staff while overseeing the daily operations and inside sales of the Customer Service Department and Woocommerce platform Web Store.* Developing, implementing, and enhancing company customer service standards and procedures while improving the overall customer experience. * Managing the processing of corporate, individual end user, and online customer orders (sales order entry, FFL/SOT paperwork retrieval, purchase order confirmation, product allocation, web store inventory transfers and order expedition).* Analysis of corporate credit reports to allocate credit terms.* Overseeing incoming purchase orders, allocating special pricing, and verifying the correct processing of promotional orders and industry discounts.* Managing the request and receival of all appropriate FFL and SOT documentation for handgun, rifle, SBR and suppressor sales and transfers.* Departmental oversight of all troubleshooting responses and resolutions to customer complaints, requests, orders and billing issues in a timely and professional manner.* Expanding departmental creative development of graphics and imagery used in online marketing, social media, and company apparel.* Development and growth of national Dealer / Distributor networks with key industry partners.* Working directly with Production and Shipping management to maintain appropriate product inventory levels for smooth and timely delivery to customers.* Working directly with Shipping to facilitate export licensing and AES filings for international shipments to ensure smooth and timely deliveries.* Further development and improvement of legacy RMA processes to quickly identify and replace, inspect and repair incoming goods to maintain the highest level of product quality.* Mentoring and developing new customer service representatives while encouraging growth and change within the department.
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OwnerRestlessbonestargets Sep 2019 - Jan 2022Easton, Pennsylvania, United StatesSelf-healing foam 3D Archery Targets. All target models are completely original, sculpted and molded in-house, hand cast in self-healing archery grade foam, and then hand painted.
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National Operations Manager Of Reynolds Advanced MaterialsSmooth-On, Inc. Feb 2014 - Aug 2019Macungie, Pa• Responsible for management of all operational functions of twelve national Reynolds Advanced Materials retail distribution locations to ensure prompt, smooth, and accurate business function.• Worked directly with the President and Vice President of Smooth-On, Inc. to develop and improve Reynolds policies, procedures, Sales, Operations, location events, location design, marketing and all other aspects of overall Reynolds store functionality and branding.• Worked with a nationwide chain of 12 store/branch managers, both with remote on-site visits and by providing a daily virtual support presence online, to monitor sales revenue, maintain proper inventory levels, and bring in new ancillary product vendors.• Reviewed all customer initial credit requests, reviewing credit reports to set and approve or deny all customer credit terms.• Management of all staff hiring/training, site building setup & improvements and initializing local operations functionality for all new retail branches.• Created training presentations and reference booklets setting protocol and guidelines for new Branch Managers, College Outreach program, Trade shows, and Showroom Layout.• Worked closely with IT development team on the creation and deploying of a new Point of Sale system.• Established a cleaner flow of perishable materials from the manufacture to end user within saleable timeframe.• Worked closely with HR and branch managers to interview, hire, and train all new branch employees nationwide.• Performed seminar instruction for all new branch employees, introducing them to our materials and techniques using hands on classroom instruction with company products. -
Sales And Operations Support Manager, Liaison To Reynolds Advanced MaterialsSmooth-On, Inc. 2011 - Jan 2014Easton, Pa• Responsible for sales and operational support to eight national Reynolds Advanced Materials retail distribution locations.• Located new building to upgrade existing locations, work with contractors, create and set up showrooms, classroom, warehouse of retail storefront.• Sales and Operations Liaison between Smooth-On and all Reynolds branches to ensure prompt, smooth, and accurate business function.• Monitored sales revenue, inventory levels, customer credit,and aged receivables/payables for all Reynolds branches.• Oversaw all hiring, firing, and disciplinary issues of location staff working with managers at all Reynolds branches.
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Branch ManagerReynolds Advanced Materials 2010 - May 2011Boston, Ma• Oversaw the day to day management of retail distribution branch personnel, operations, and administration.• Monitored all inside and outside sales, manage aged receivables, collections and customer credit, and maintain inventory.• Directed, organized, and performed instructional mold making/casting seminars for groups of 20+ customers.• Monitored all P&L levels, and worked closely with Smooth-On to maintain adequate quarterly inventory vs. returns of perishables.• Handled credit applications, special pricing requests, and VIP customer handling.• Interviewed, hired, disciplined, motivated, and fired staff as appropriate. -
Technical Support And Inside SalesReynolds Advanced Materials 2008 - 2010Boston, Ma• Technical support of customer mold making and casting needs via phone, discussion, and demonstrative seminars.• The development , implementation, and presentation of a “College Initiative” seminar series for New England schools. This program is now used nationally by all Reynolds locations.• Extensive use of silicone, polyurethane resins and rubber to create multi part molds, life castings, special fx, medical moulage, movie props, composite tooling, and resin castings for branch showroom.• Retail storefront sales via walk-in, phone, and e-commerce.• Creating inventory stock orders, shipping/receiving, and showroom maintenance. • Providing video and photographic images to the marketing department of my molds & castings for the RAM website and catalog.
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Freelance Manufacturing Consultant“The Townie Collection” Fine Jewelry Manufacturer (Www.Thetowniecollection.Com) Sep 2007 - Sep 2008Hingham, Ma• Reviewing and improving manufacturing processes and techniques to improve product quality and procedural efficiency.• Manufacture and cutting of poured silicone rubber molds for new designs.• Construction of wax trees for perforated flask vacuum casting utilizing a J-2R casting machine.
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Mold Making And Precious Metals Casting - Fine Jewelry ManufacturingThe Touch, Inc. 2004 - 2008Waltham, Ma• Creation and preparation of jewelry waxes per BOM specs. • Assemblage of waxes into trees for lost wax casting.• Vacuum casting daily, including flask preparation with venting rods, investment mixing/pouring, wax burnout, and the use of an induction melter for the pouring of silver or gold. • Investment removal from cast trees using high-pressure water guns.• Cutting cast pieces from trees before sorting, grinding and processing them for vibratory finishing and tumble polishing.• Making and cutting of traditional pressed vulcanized rubber and poured RTV silicone molds.• Hand braiding of 14k Gold wound cable for the “Mariner Collection” line of jewelry.
Scott Moulton Skills
Operations Management
Manufacturing
Sales Management
Firearms Handling
Inventory Management
Product Development
Public Speaking
Team Building
Medical Moulage Injury Simulation
Plastics
Firearms
Molding
Boxing
Special Fx And Props
Management
Jewelry
Customer Service
Sales
Casting
Opening New Locations
Organizational Leadership
Mold Making
Composites
Account Management
Metal Fabrication
Troubleshooting
Industrial Chemicals
Training Seminars
Process Improvement
Strategic Hiring
Project Management
Polymers
Customer Relations
Life Casting
Firearms Instruction
Marketing Communications
Precious Metals
Multi Unit Retail Management
New Business Development
Problem Solving
Fabrication
Instructor Led Training
Silicone Molds
Resin Casting
Urethane
Leadership
Showroom Design
Microsoft Office
Retail Sales
Special Effects Makeup
Scott Moulton Education Details
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3.76 Gpa -
Industrial Distribution - 360 Degree Management
Frequently Asked Questions about Scott Moulton
What company does Scott Moulton work for?
Scott Moulton works for Lancer Systems
What is Scott Moulton's role at the current company?
Scott Moulton's current role is Customer Service Manager at Lancer Systems - Advanced Weapons and Components.
What is Scott Moulton's email address?
Scott Moulton's email address is sm****@****-on.com
What is Scott Moulton's direct phone number?
Scott Moulton's direct phone number is +161025*****
What schools did Scott Moulton attend?
Scott Moulton attended Bridgewater State University, Texas A&m University.
What are some of Scott Moulton's interests?
Scott Moulton has interest in Sporting Clays, Boxing, Kenjutsu, Tactical Carbine, Tactical Handgun, Jeep Enthusiast, A Student Of Iajutsu.
What skills is Scott Moulton known for?
Scott Moulton has skills like Operations Management, Manufacturing, Sales Management, Firearms Handling, Inventory Management, Product Development, Public Speaking, Team Building, Medical Moulage Injury Simulation, Plastics, Firearms, Molding.
Who are Scott Moulton's colleagues?
Scott Moulton's colleagues are Sam Esposito, Debbie Brown, Ian Stephens, Lukas Millard, Dennis Binder, Ryan Shorts, Mostafa Mekawy.
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