Scott O'Hara Email and Phone Number
Over 20 Years of Insurance and Business Experience currently leading multi-year modernization efforts of all Core Platforms including proprietary Insurance Software Systems. Principal driver behind GUARD's cloud-first strategy and transformed the infrastructure and security of the organization. As the Vice President of Technology Services, I am responsible for the team delivering 99.99% uptime availability of our critical services and improving user experiences across the entire footprint of our organization. Pursuing a user-focused cloud strategy, partnering with the business to identify gaps in our existing technology services, define requirements and select the best technology tools. Leadership and Business Skills:Operations Management | Project Management | Enterprise Resource Planning | IT Service Delivery | Technology Selection | Vendor Management | Contract Negotiation | Security Policy | Incident Response | Technology Deployment | User TrainingTechnologies and Tools:Microsoft 365 | RingCentral | Nice inContact | Virtual and Network Architecture | Azure | AWS | Mimecast | Barracuda Web Application Firewall | Disaster Recovery | Infrastructure Security | Compliance Audits | Mandiant-FireEye
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Vice President Of Technology Services | Cloud Strategy And Infrastructure Security LeadBerkshire Hathaway Guard Insurance CompaniesScranton, Pa, Us -
Vice President Of Technology Services | Cloud Strategy & Infrastructure Security LeadBerkshire Hathaway Guard Insurance Companies Sep 2023 - PresentWilkes-Barre, Pennsylvania, Us- Microsoft Business Relationship Management achieving enterprise objectives resulting in significant reduction of on-premises infrastructure assets based on consumption model processes- Participant in larger Berkshire Hathaway Technology Communities including the Insurance Subsidiary Cyber Working Group, BH Cyber Council and presenter at the 2020 annual Berkshire Hathaway Cybersecurity meeting- Extensive Contract negotiation experience with key strategic partners including E&Y, Mandiant-FireEye, Microsoft, CDW, and RingCentral. Successfully managed onboarding and implementation of Mandiant as the BH Guard SOC- Member of IT Governance and Leadership meetings at Executive level on material business technology and cybersecurity events for development of corporate risk mitigation tactics- Vendor Technology Relationship management and piloted introduction of international business partners that deliver value to multiple internal insurance operational disciplines. - Currently leading an enterprise PCI Compliance implementation impacting 8 cross-organizational business units
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Assistant Vice President Of Technology ServicesBerkshire Hathaway Guard Insurance Companies May 2021 - Sep 2023Wilkes-Barre, Pennsylvania, UsSupporting over 900 users and lead a team of approximately 10 IT professionals. Our transformation includes the migration and implementation of Microsoft 365, RingCentral, Azure, and Qradar (QROC) SIEM platforms.
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Director Of Technology ServicesBerkshire Hathaway Guard Insurance Companies May 2019 - May 2021Wilkes-Barre, Pennsylvania, UsOver the last two years, we have been able to improve service efficiency by 25% on 50% more IT tickets without adding staff of additional costs. By focusing on the needs of our business users and engaging them in our transformation efforts, we have also seen wide and rapid adoption of new tools and technology services.
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Manager Of Technology Services | Senior Network AdministratorBerkshire Hathaway Guard Insurance Companies 2011 - 2019Wilkes-Barre, Pennsylvania, Us- Implemented a company-wide initiative to reduce the number of critical IT system vulnerabilities which led to zero successful medium to high risk cyber events reported.- Reformed an IT infrastructure department to improve operational efficiency and guarantee 99.99% 24/7/365 availability of critical services.- Coordinated with stakeholders and business partners to develop company-wide policies that support IT security while ensuring highest data accessibility, availability, and fluidity.
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Manager Of Technology Services | Security AdministratorGuard Insurance Group 2009 - 2011- Promoted to lead the technology services team, assessing and recruiting technical staff as needed andimproving services through implementation and improvement of the Help Desk Ticket Management System.- Planned and executed the migration to Cisco IP telephony system, delivering on time and on budget.
Scott O'Hara Education Details
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Bucks County Community CollegeComputer Science - Programming Emphasis -
Leadership Wilkes-BarreOrganizational Leadership
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Trenton State CollegeGeneral
Frequently Asked Questions about Scott O'Hara
What company does Scott O'Hara work for?
Scott O'Hara works for Berkshire Hathaway Guard Insurance Companies
What is Scott O'Hara's role at the current company?
Scott O'Hara's current role is Vice President of Technology Services | Cloud Strategy and Infrastructure Security Lead.
What schools did Scott O'Hara attend?
Scott O'Hara attended Bucks County Community College, Leadership Wilkes-Barre, Trenton State College.
Who are Scott O'Hara's colleagues?
Scott O'Hara's colleagues are Tessa Medeiros, Anna Perales, Lynn Dobrowolski, Brian Tupper, William Bias, Justin Dorneman, April Johnson.
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