Scott Monaghan Email & Phone Number

Delray Beach, Fl, Us

Santa Clara, Ca, Us

Hired to grow Pure Storage’s professional services business by establishing offerings, proposal processes, identify opportunities to improve efficiencies, engage in solution development with sales teams, partners and customers as necessitated, and guide strategies to drive top line bookings.• Built 5 new Global Pure Service offerings which included brochures, pricing strategy, delivery strategy, service artifacts and GTM sales presentations and which generated over $1M in new PS bookings during FY20. • Quoted PS services for over 200 accounts and responded to 7 RFP’s over the course of 1 fiscal year amounting in support of over $100M’s in Pure product sales and a closure of over $20M of PS business during that time supporting the Americas and Canada. - 2021 Pure Performance Club Winner • Wrote and produced two instructional sales videos which became mandatory quarterly sales training on new elements of our Professional Services portfolio.• Delivered PS updates, EBC’s and presentations at Pure sales kickoffs for over 40 different venues throughout FY20.• Add three new special purpose certified delivery partners to support the delivery of new offerings and scale our bandwidth/capabilities in some of the more mature service offerings.

Palo Alto, Ca, Us

► Responsible for leading a team of 20 solution architects who build and maintain standardized offerings for the Global VMware professional services delivery teams across the virtualization, mobility, hybrid cloud, network/security and devops solution areas. ► Led the planning and transition of our PS offering packaging approach to a 'micro services' based construct which will dramatically reduce the development time of new offerings and capabilities going forward. ► Built the framework for a global PS rotation program, continuous service engineering, service portfolio automation, and technology adoption services which are all being exploited by PS in 2018. ► Partnered on a new Bill of Material (BOM) approach that will change the way PS deliver artifacts are constructed and delivered. ► Collaborated with the PS field delivery organization on improvements in the way IP harvesting is performed during delivery across, improving our time to market for refreshed PS offerings.

Burlington, Ma, Us

Hired to transition function into tier-one consultancy by establishing program management processes and systems; identify opportunities to improve efficiencies, engage in customer success initiatives and guide strategies to drive AVID top line revenue. ► Led the restructuring of a team comprised of 5 Senior Leaders and over 70 PMs, Architects, Engineers, and Trainers to ensure attainment of enterprise media customers’ objectives; clients included NBC, CBS, Sinclair Newsgroup and CBC. ► Decreased delivery cost for SW/HW commissioning via the focus on remote delivery and automation that improved scalability and quality of deliverables for key product LOBs. ► Reduced project initiation costs while improving the bandwidth of PMs; redefined PMO structure to improve the ability to forecast revenue and manage resource capacity. ► Designed and led a global SME effort to restructure our Media Asset Management practice for improved performance, Agile backlog grooming, and consistent delivery methodologies.

San Jose, California, Us

► Oversee the continuous engineering support of integrated data storage, software services, and best practice methodologies solutions for NetApp’s global consulting business worth $150M► Direct a team of 20 consisting of Solution Architects, Global Consultants, and Project Managers to develop strategic advisory services, practice development, delivery tools and field training► Analyze current PS capabilities and develop strategies to close those capability gaps either through in-house development or partnering ► Improved NetApp’s Professional Services new product time to market offerings and IP Harvesting across the global service delivery teams

San Jose, California, Us

► Managed a $100M NetApp Consulting Business for the Americas, Canada and Latin► Developed and led a team of 10 Dir/Sr Mgrs with 200 employees and contractors consisting of Solution Architects, Storage Consultants, Project Managers and Operations staff► Increased utilization, performance, billable hours, revenue metrics, P&L, and profitability► Introduced new efficiency models for resource management and high velocity solution scoping► Built PS budgets including estimated hours, unforeseen costs, and addition service fees► Drove control margins from -8% to +25% within 2 fiscal years by improving billable utilization and right sourcing professional services delivery options including a remote delivery team► Exceeded revenue goals and improved profit margins between 105% - 130% of goal► Improved operational efficiency by creating a management dashboard utilized throughout the regions to monitor key professional services metrics► Spearheaded the Engagement Desk to support transactional business partners, the outsourcing of “Rack and Stack” focusing on strategic solutions, and the Remote Delivery Center; part of PS GTM ► Noteworthy clients: Facebook, Amazon, Yahoo!, Citibank, WellsFargo, Johnson & Johnson, Apple (ITunes), Mercy Hospital, BOA, and JPMC

Santa Clara, California, Us

► Led the Global Service Engineering function with 20 team members; Solution Architects, Global Consultants and Project Managers supporting a $250M global PS business► Built and managed the GSS India-based Offshore Service Delivery Center, Field Consultant Delivery Tools, Collaborative Development Technologies, Service Methodologies and joint service offerings► Developed a process improvement service offering which leverage ITIL Service Management principles► Implemented a GS Development Collaboration tool utilized company-wide► Developed “Best Practice in Storage Award” winning SNW service offering► Created a Disaster Recovery back-up strategy to minimize performance issues and store data► Designed GSS delivery tools for infrastructure discovery, tiered storage, and performance analysis► Improved Service Development Operations, go to market times, BETA programs and new offerings

► Oversaw service methodologies, marketing strategies, corporate sales, practice development, engagement delivery tools, professional services automation and consultant field training► Developed VERITAS Global Service Delivery Assessment practice and toolkit► Generated $6M in new incremental PS revenue over the run rate business via the creation of 8 new consulting service TOI’s and service offerings

Round Rock, Texas, Us

► Directed and led the Professional Services practice division with 60 Managers, Sr. Architects, Project Managers and Engagement Consultants► Created strategies to develop the PS practice, increase revenue and profit margins, forecasting, business development in data protection, SAN management, DR and SM consulting► Designed a new standard PS Practice Model adopted throughout the Americas PS Practice in 2000► Grew the PS division revenue generation from $12M to $23M within a year► Directly accountable for 30% of total Americas PS revenue from 1999 – 2000

Santa Clara, California, Us

► Led Technincal Presales support for the Eastern third of the US for Hitachi Data Systems selling Storage Hardware, Software and Services.

Marketing - Rutgers School Of Business

Marketing/Marketing Management, General