Scott Morris Email and Phone Number
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I focus on tomorrow's technology & the future of work to empower human beings today. To accomplish this, I build systems & cultures that optimize human, social, natural, & financial capital.I am passionate about empowering individuals and organizations to thrive through clarity, purpose, and innovation. As the creator of *The Dynamics of Impact™*, I’ve developed a comprehensive framework that transforms both personal and organizational performance by aligning purpose with strategic execution. With over 20 years of leadership experience across multiple sectors—from technology startups to customer success and pastoral work—I specialize in leading teams through complexity and change, ensuring sustainable growth and impact.My journey spans roles as a CTO, VP of Customer Success and Operations, as well as Non-profit founder and church founder. I've built and scaled teams, developed cutting-edge strategies, and driven growth in high-pressure environments. The Dynamics of Impact™ focuses on five core dimensions to ensure holistic, sustainable success.: - XQ: Purpose; Mission- TQ: Mental Strength; Focus- EQ: Emotional Intelligence: Culture- NQ: Physical Energy: Operations- SQ: Relationships: Stakeholders & TeamsWhether leading organizations, building customer success frameworks, or developing thought leadership through speaking and writing, I bring a people-first, results-driven approach that balances strategic thinking with deep empathy. I'm always excited to connect with like-minded leaders looking to create meaningful impact.• I am passionate about the art & discipline of communication as well as innovation & design.• I've led both non-profit & for-profit organizations.• I’ve developed a model for human & organizational development that focuses on five core dimensions: Purpose (XQ), Mental Focus (TQ), Emotional Intelligence (EQ), Physical Energy (NQ), and Relationships (SQ)—ensuring holistic, sustainable success. - transforms both personal and organizational performance by aligning purpose with strategic execution that transforms both personal and organizational performance by aligning purpose with strategic execution.I have adapted & designed a model for human & organizational development (The Dynamics of Impact™).My model, The Dynamics of Impact™,
Next Integrative Minds Life Sciences
View- Website:
- comingsoon.mynextsystem.com
- Employees:
- 24
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Chief Technology OfficerNext Integrative Minds Life SciencesMorgan Hill, Ca, Us
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Cto And Vp Of Customer Success And OperationsNext Integrative Minds Life Sciences Jun 2024 - PresentToronto, Ontario, Ca* Responsible for v2 technology research, roadmap, and design for a Foundation AI Model for self-directed neuroplasticity; Oversight for development of v2 system.* VP of CS | Built Customer Success for B2B and B2C product, including technology foundations, playbooks, and processes.* VP of Ops | Led operations, including security & SOC 2, cloud engineering, infrastructure, and third-party engineering for platform and web applications.
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Vp Of Customer Success42Crunch Mar 2022 - Nov 2022Dublin, Ie* Built customer success organization for a Series A global API cybersecurity company, including support, implementation and onboarding, and technical account management. * Led 110% net revenue retention (NRR) and 50% reduction in churn for 42Crunch in just 6 months by implementing operational systems, processes, and metrics for all customer success functions.* Utilized insights from market analytics and voice of the customer data to drive continuous improvement across the customer life cycle, resulting in a 30% improvement in cross-functional productivity. * Implemented global support in Europe (Serbia) and the US, including the implementation of a knowledge-centered services framework. -
Sr. Manager, Account Management - GrowthFastly Oct 2020 - Mar 2022San Francisco, Ca, UsBuilt Customer Success and Digital Customer Experience programs targeting next-generation web application firewall (WAF) market, including design and execution of all technology roadmaps, go-to-market strategy, sales enablement/training, and analytics/reporting. * 20% growth in lifetime value (LTV) for Security customers at Fastly. * Deployed community software tool (Insided) to improve customer engagement.* Led Support organization to 95% CSAT and recognition on the Gartner Magic Quadrant for Web Application and API Protection (Signal Sciences). -
Director Of Support & Customer SuccessSignal Sciences Apr 2019 - Oct 2020Culver City, California, UsAcquired by Fastly, October 2020. -
Director, Customer SuccessGladly, Inc. Jun 2016 - Apr 2019San Francisco, California, Us* Spearheaded development of the customer success organization by delivering process design, systems integration, and training for the customer onboarding, management, and retention functions.* Growth of Gladly’s first, most critical client (JetBlue) from zero to $1M in annual recurring revenue in 18 months.* Collaborated closely with cross-functional stakeholders to build pre-sales, solutions delivery, and user support/training processes and resources for both new prospects and existing customers. * Delivered cross-functional results of collaborative product design between key customers and Gladly (one of the key criteria for the successful acquisition of JetBlue). -
Sr. Manager, Strategic AdvocacyMobileiron May 2011 - Jun 2016Mountain View, Ca, Us* Played a critical leadership role in driving customer success strategy, programs, processes, and analytics to deliver multimillion-dollar growth and maximize retention across the company’s top strategic accounts. * $22M in ARR growth (from $3M to $25M) along with 95% retention among the top 15% of MobileIron’s clients. * Expansion of MobileIron’s largest customer from $1M to $6M in TCV and $1M in ARR.* Scaling of MobileIron’s client base from 475 to 12K+ customers worldwide along with ARR growth from $15M to $200M.* Recruited, trained, and led a global 9-member team with responsibility for managing the end-to-end customer journey for the company’s mobile device management (MDM) solutions in close collaboration with the sales organization. * Built the customer advocacy organization at MobileIron during a period of rapid growth while holding direct responsibility for almost 10% of the company’s global ARR.* Devised and implemented an NPS program and tooling as well as policies and procedures for “at risk” customer management and remediation, resulting in consistent expansion of the global customer base and ARR over 4 years. -
Founder & Senior PastorNew Church Morgan Hill 2005 - Jun 2010Culmination of 2 decades of leadership where I honed a unique set of skills in human development, communication, and empathy.
Scott Morris Skills
Scott Morris Education Details
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Vanderbilt University - Owen Graduate School Of ManagementGlobal Leadership -
Western SeminaryMaster Of Arts (Ma) In Theology
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University Of California, DavisPsychology
Frequently Asked Questions about Scott Morris
What company does Scott Morris work for?
Scott Morris works for Next Integrative Minds Life Sciences
What is Scott Morris's role at the current company?
Scott Morris's current role is Chief Technology Officer.
What is Scott Morris's email address?
Scott Morris's email address is sm****@****ron.com
What is Scott Morris's direct phone number?
Scott Morris's direct phone number is (800) 952*****
What schools did Scott Morris attend?
Scott Morris attended Vanderbilt University - Owen Graduate School Of Management, Western Seminary, University Of California, Davis.
What skills is Scott Morris known for?
Scott Morris has skills like Start Ups, Enterprise Software, Leadership, Salesforce.com, Mobile Devices, Sales, Account Management, Product Management, Professional Services, Entrepreneurship, Team Leadership, Cross Functional Team Leadership.
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