Scott Moss
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Scott Moss Email & Phone Number

Customer Success and Solutions Consultant | Churn Management Expert at Rightcheck
Location: Northamptonshire, England, United Kingdom 11 work roles
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✓ Verified May 2026 2 data sources Profile completeness 71%

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Current company
Role
Customer Success and Solutions Consultant | Churn Management Expert
Location
Northamptonshire, England, United Kingdom
Company size

Who is Scott Moss? Overview

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Quick answer

Scott Moss is listed as Customer Success and Solutions Consultant | Churn Management Expert at Rightcheck, a company with 10 employees, based in Northamptonshire, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Scott Moss.

Scott Moss previously worked as Customer Success Manager at Rightcheck and Customer Success Consultant at Playvox.

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Email format at Rightcheck

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Rightcheck

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Profile bio

About Scott Moss

I am passionate about helping customers achieve their desired outcomes with innovative and scalable solutions. I have a strong background in CX, WFM, and software implementation, and I am certified in Lean Six Sigma. As a Customer Success Consultant at Playvox, I leverage my expertise and skills to advise new and existing customers on best practices and industry standards, while driving product adoption and customer loyalty.In my current role, I manage multiple customer accounts by providing workshops and training, serving as a consultative point of contact, managing customer communication and project deliverables, monitoring adoption trends, collaborating with technical support, and advising customers on WFM management and support. I also use my skills in churn management, customer success, and client onboarding to identify and resolve customer issues, increase customer satisfaction and retention, and create long-term value for both customers and Playvox. I enjoy working with a diverse and talented team of customer success professionals, and I am always eager to learn new things and take on new challenges.

Current workplace

Scott Moss's current company

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Rightcheck
Rightcheck
Customer Success and Solutions Consultant | Churn Management Expert
warwickshire, warwickshire, united kingdom
Website
Employees
10
AeroLeads page
11 roles

Scott Moss work experience

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Customer Success Manager

Current

Coventry, England, United Kingdom

Feb 2024 - Present

Customer Success Consultant

Northamptonshire, England, United Kingdom

As a Customer Success Consultant, I focus on advising new and existing customers on best practices and industry standards while driving product adoption. My responsibilities include managing multiple customer accounts by providing workshops and training, serving as a consultative point of contact, managing customer communication and project deliverables.

Nov 2022 - Jun 2023

Cx Team Lead

Northampton, United Kingdom

As a CX Team Lead, I led a team of Customer Success Managers and Solution Consultants responsible for migrating on-premise customers to the cloud, upgrading SaaS customers on our legacy plans, identifying additional customer value and revenue opportunities, and was a member of the regional Leadership team. My responsibilities included developing team.

Jan 2021 - Oct 2022

Senior Solutions Consultant / Customer Success Manager

Northampton, England, United Kingdom

As a Senior Customer Success Manager, I owned the relationship with customers, from pre-sale to nurturing, and helped them achieve their desired outcomes with InVision's solution. My responsibilities included supporting customers with software configuration and implementation, being a trusted advisor, collaborating with product management and development.

Jan 2014 - Dec 2020

Project & Reporting Team Manager

Ricoh Uk
Oct 2010 - Jan 2014

Planning & Mi Manager

Dataforce Interact
Mar 2009 - Aug 2011

Resource Planning Analyst

Jan 2008 - Mar 2009

Performance Analyst

Apr 2007 - Dec 2007

Resource Planning Analyst

Sep 2006 - Apr 2007

Resource Planning Analyst

Littlewoods Shop Direct Group
May 2006 - Sep 2006

Real Time Analyst

Littlewoods Shop Direct Group
Jan 2004 - May 2006
Team & coworkers

Colleagues at Rightcheck

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FAQ

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What company does Scott Moss work for?

Scott Moss works for Rightcheck.

What is Scott Moss's role at Rightcheck?

Scott Moss is listed as Customer Success and Solutions Consultant | Churn Management Expert at Rightcheck.

Where is Scott Moss based?

Scott Moss is based in Northamptonshire, England, United Kingdom while working with Rightcheck.

What companies has Scott Moss worked for?

Scott Moss has worked for Rightcheck, Playvox, Invision Group, Ricoh Uk, and Dataforce Interact.

Who are Scott Moss's colleagues at Rightcheck?

Scott Moss's colleagues at Rightcheck include Rightcheck Rtw, Isaac Dobreva-Skevington, Gurkarm Singh, Jacqueline Dobreva-Skevington, and Alex Devenney-Sorrentino.

How can I contact Scott Moss?

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